Senior Solutions Architect, Post Sales

We’re looking for an experienced customer-facing Solutions Architect who loves helping people, solving problems, and wants to be a major factor in the success of our largest enterprise customers. This position is for someone with a strong technical aptitude, extensive customer-facing experience, and the ability to oversee multiple engagements.

Here’s what you’ll be doing:

• Be a strategic technical counterpart to the Success team at Monte Carlo.
• Define project scope based on the customer’s needs and requirements, guide clear outcomes, and communicate technical and value propositions.
• Deliver implementations of Monte Carlo, including on complicated data lake environments.
• Define “best practice” approaches for achieving a desired technical capability through Monte Carlo.
• Deliver training and enablement on advanced technical concepts to technical customers.
• Create collateral, documentation, and other technical materials as needed
• Advocate on behalf of customers cross-functionally with Product, Engineering, Support, and Sales.
• Analyze customer trends and identify opportunities to drive product consumption growth

We’re excited about you because you have:

• Over 5 years of experience in a technical, customer-facing role, preferably within the data technology space. Finding creative solutions to unlock the value of our product. Learn our customers’ data infrastructure so you can be prescriptive on how they should implement Monte Carlo.
• Firm understanding of some of the following: cloud data warehousing, data lakes, ETL concepts and workflows, BI solutions, SQL, and working with APIs; Networking experience a plus
• Experienced in use case discovery, scoping, and delivering complex solutions to multiple audiences
• Worked with Enterprise customers before and managed multiple stakeholders and priorities
• Been part of a high-performing team. We hold ourselves to a high bar and set ambitious goals.
• Experience identifying and improving internal and customer-facing processes
• Previously worked in a startup environment. A high degree of ownership and appetite for ambiguity is critical, as well as a relentless desire to solve customer problems and chase down answers.
• Ability to travel to customer sites up to 25% of the time

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