Product Manager Public Safety Software

Harris is seeking an experienced Product Manager to steer the development and success of our innovative software solutions within Caliber Public Safety. The product manager role is vital in ensuring our products meet the evolving needs of law enforcement, fire, and emergency response agencies. The ideal candidate will have a passion for public safety technology, effective leadership skills, and experience driving value-driven, customer-focused solutions. If you are passionate about building technology that makes a difference in public safety, we want to hear from you! What Youll Do: Own and drive the product roadmap, ensuring alignment with customer needs, business goals, and market trends. Work with engineering, sales, and customer success teams to define and deliver innovative, high-impact solutions. Serve as the voice of the customer, gathering insights from end-users, industry trends, and key stakeholders. Develop and maintain product requirements, user stories, and acceptance criteria to guide development teams. Conduct market research to ensure our products remain leading in public safety technology. Partner with marketing and sales to develop go-to-market strategies, messaging, and training materials for product launches. Define and track key performance metrics to measure product success and adoption. Stay informed on public safety industry regulations, emerging technologies, and customer challenges to drive innovation. What Were Looking For: 5+ years of experience in Product Management, ideally within public safety, enterprise software, SaaS, or related industries. Knowledge of agile development methodologies and experience working with software development teams. Proven ability to translate customer challenges into clear, actionable product requirements. Excellent communication and stakeholder management skills. Data-driven mindset to product outcomes and prioritization. Familiarity with Computer-Aided Dispatch (CAD), Records Management Systems (RMS), Mobile solutions, or Offender Management software is a plus. Why Join Caliber Public Safety: Impactful Work: Be part of a company dedicated to helping first responders and public safety agencies with mission-critical technology. Growth Opportunities: Join a team that values innovation, partnership, and professional development. Excellent Team Culture: Work alongside passionate, experienced professionals in a helpful and purpose-driven environment. Who We Are: At Caliber Public Safety, we are dedicated to delivering mission-critical software solutions that empower first responders and public safety agencies across North America and beyond. Our suite of CAD, RMS, Mobile, and Offender Management solutions ensures that public safety professionals have the tools they need to respond faster, communicate efficiently, and protect communities. Harris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia. Working for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams! Our employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional Perks! We empower our employees to make a difference We have an award winning culture We offer opportunity to learn We are financially strong and we are owned by the largest software company in Canada (CSI) We have fun! Follow us on social media to learn more about our company values, culture and initiatives! Harris is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at (1)-613-226-5511 or at HarrisTalentAcquisition@harriscomputer.com This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.