The Client Services Implementation Engineer role encompasses components of project implementation, solutions consulting, customer support, training, and product feedback. This role is responsible for the entire customer experience acting as a partner during their solution implementation.


The value you will deliver…

  • Support managed service clients using our Conductor integration engine, acting as a part of the hospital IT team
  • Implement all net new Conductor migrations
  • Build custom complex technical integrations such as public health ELR, direct messaging, and API
  • Implement and support cloud Conductor implementations, including fax to direct, Clarity CD, and POCs
  • Onboard jSign API clients
  • Custom component building in programming language of choice
  • Work with API development
  • Preform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or changes duties at any time


What you will bring to the table…

  • 2+ years experience in healthcare technology
  • 2+ years of experience in a customer facing role
  • Experience in a programming language of your choice
  • Experience with an integration engine
  • Ability to collaborate with clients to analyze, design, recommend and document workflows
  • Aptitude to classify problems as system, training, or process and recommend appropriate corrections
  • Excellent oral and written communication skills
  • Must be able to obtain a required VA Public Trust security clearance


You will stand out if you also have…

  • API experience
  • Familiarity with healthcare integration including HL7 standards


Additional details…

  • Location requirements: Remote, US preference to work in Pacific time zone
  • Travel requirements: Minimal domestic travel up to 5%
  • Physical requirements: Must be able to sit for long periods, as well as, handle long periods of screen time.
  • Technology requirements: Reliable, high speed internet
  • Security clearance: Ability to achieve and maintain a security clearance with the U.S. Government is required


The salary range for this role is $70,000 – $75,000 USD.  The total compensation package for this position is negotiable and may also include [annual performance bonus, ESPP, enhanced time off packages and benefits.]

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