The Client Services Implementation Engineer role encompasses components of project implementation, solutions consulting, customer support, training, and product feedback. This role is responsible for the entire customer experience acting as a partner during their solution implementation.
The value you will deliver…
- Support managed service clients using our Conductor integration engine, acting as a part of the hospital IT team
- Implement all net new Conductor migrations
- Build custom complex technical integrations such as public health ELR, direct messaging, and API
- Implement and support cloud Conductor implementations, including fax to direct, Clarity CD, and POCs
- Onboard jSign API clients
- Custom component building in programming language of choice
- Work with API development
- Preform other duties and responsibilities as required, assigned, or requested. Consensus reserves the right to add or changes duties at any time
What you will bring to the table…
- 2+ years experience in healthcare technology
- 2+ years of experience in a customer facing role
- Experience in a programming language of your choice
- Experience with an integration engine
- Ability to collaborate with clients to analyze, design, recommend and document workflows
- Aptitude to classify problems as system, training, or process and recommend appropriate corrections
- Excellent oral and written communication skills
- Must be able to obtain a required VA Public Trust security clearance
You will stand out if you also have…
- API experience
- Familiarity with healthcare integration including HL7 standards
Additional details…
- Location requirements: Remote, US preference to work in Pacific time zone
- Travel requirements: Minimal domestic travel up to 5%
- Physical requirements: Must be able to sit for long periods, as well as, handle long periods of screen time.
- Technology requirements: Reliable, high speed internet
- Security clearance: Ability to achieve and maintain a security clearance with the U.S. Government is required
The salary range for this role is $70,000 – $75,000 USD. The total compensation package for this position is negotiable and may also include [annual performance bonus, ESPP, enhanced time off packages and benefits.]
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