Director, Product Design

Our Product Design team is leading the way by contributing insights and ideas that help shape product strategy, company initiatives and identify new opportunities that will fundamentally improve experiences in physical places using music, signage, tv and other media. Understanding our customers’ needs, behaviors, and emotions are central to achieving our mission to help businesses and brands deliver unique customer experiences using our media streaming platform.

What You’ll Do

• Manage a team of product designers to improve their craft and capitalize on their strengths and potential
• Own our end-to-end design & research process and operations, ensuring the integrity of insights and deliverables; removing obstacles that keep the design team from doing their best work
• Partner closely with PMs and other leaders in the organization to understand our most important design & research needs
• Launch user research program to expand our team’s capabilities and capacity
• Champion your team’s insights toward achieving our mission, sustaining an informed and empathetic organization, and inspiring people with research
• Step in to support hands-on design work and research as needed

What You’ll Bring

• 3+ years of leading & managing product design teams
• 6+ years of working collaboratively with engineering, product and research teams
• Track record of successfully applying end-to-end UX design & research to build great web & mobile products and experiences
• Experience growing and managing a design team of varying levels
• Experience guiding the team to provide actionable insights to research questions and business goals
• Good judgment and self-direction
• Excellent communication, presentation, interpersonal and analytical skills; the ability to inspire different audiences across the organization with research
• Ability to see patterns in the day-to-day work and connect them to our big-picture product strategies and user experience visions