About the Role

  • You’ll partner with 3-4 cross-functional teams to initiate and execute large scale technical projects that deliver meaningful value to our customers. These projects could include AI-driven functionalities (drafts, assist, summary), seamless integrations with prominent third-party platforms (Shopify, Instagram, Messenger), and the expedited enhancement of current features (e.g., the integration of new branding elements into our Inbox, optimizing reporting capabilities).
  • You’ll define project success criteria with your partners in Product Management and Engineering and then create a project plan with measurable milestones within a feasible timeline.
  • Your ownership and execution will help the work go smoothly, anticipating risks and offering mitigation solutions along the way.
  • Communication and documentation are critical, and you’ll provide clear and transparent updates on progress, issues, and risks to keep stakeholders aligned.

About You

  • You’re at the heart of merging technology with execution, guiding projects from start to finish. Your systematic approach simplifies collaboration while driving innovation. Detail-oriented yet always eyeing the big picture, you turn obstacles into success stories.
  • You’re a skilled communicator that ensures all stakeholders are on the same page, fostering a culture of accountability, rigor, and continuous improvement.
  • You excel in Project Management principles, practices, and techniques. Your proficiency ensures successful outcomes, prioritizing customer satisfaction and business outcomes.
  • You operate in the details with your teams and know when to ask the right questions that help technical teams think through complex problems.
  • You recognize areas of improvement and develop solutions. Your actions have a measurable impact on the efficiency of your projects.
  • You communicate your opinions, gather feedback, and improve them. Your informed vision of this role and your openness to feedback create a safe environment for everyone to share their needs and feedback with you.

About the process

  • Recruiter Chat – you’ll meet with someone from the Talent team to review your experience and go over logistics like compensation, benefits, and company culture.
  • Tech Screen – you’ll meet with Luis, Director of Platform Engineering and hiring manager, and Siray, Technical Program Manager. This chat will be a deep dive into your technical knowledge, but there won’t be any problem-solving or white-boarding on the call.
  • Project – we’ll give you a take-home project that’s expected to take no more than 6 hours. We’ll pay you for your time and provide feedback! As part of the project, you will present it to some folks on the team, including our CTO, a Product Manager, and some folks on our Security and Privacy team.
  • References – we’ll ask you for three references. Ideally, we’d like two of them to be managers, but we can be flexible.

Perks & Benefits

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