Technical Consultant

As a Professional Services Technical Consultant, you will play a technical role in the architecture and successful installation, integration, and deployment of Identity and Access solutions in our clients’ environments. You will also assist our implementation partners in that process. You will report to the Delivery Manager of Professional Services. This job is remote-friendly.

You will:

• Deliver technical consulting to our partners and customers from various industries including financial services, manufacturing, government, utilities, and more.
• Mentoring and assisting in the development of internal and external technical resources.
• Evaluate client business, process, systems, and technology requirements and advise clients on best practices to help guide and solidify proposed designs.
• Consult with clients to assess current problem states, establish desired future states, and make solution recommendations.
• Participate in the detailed solution design, implementation, and delivery of Ping Identity IAM product solutions to our clients.
• Work with customers to install, deploy, and configure Ping Identity solutions to meet the customer’s requirements.
• Develop materials for providing technical consulting (e.g., best practices, report templates, delivery guides, knowledge base articles).
• Help partners ensure they design an architecture aligned to Ping best practices for a successful customer deployment.
• Collaborate with Ping Internal teams on escalated customer issues requiring deployment expertise.
• Availability to travel up to 20% of the time.

You have:

• 5+ years of experience working in a consulting capacity with a minimum of 2 years working directly in the Identity and Access Management space within a large organization or enterprise
• Background in a consulting capacity within the Identity and Access Management space, involving heritage ForgeRock or Ping IAM products, including practical System Integration and Implementation experience
• Comfortable with subjects such as TCP/IP networking, OAuth 2.0, SAML 2.0, OIDC, LDAP, and Data Stores
• Experience with Java/JavaScript/Groovy, HTML/ CSS to support web application development
• Self-motivated, willing to take initiative, organized, able to work unaccompanied, and manage communications appropriately
• Bachelor of Science in a related field (e.g. Computer Science, Electrical Engineering, or Information Systems) or equivalent work-related level of experience.
• Excellent communication, both verbal and written

You have an advantage if:

• Computer and Software Security certifications
• ForgeRock or Ping training badges/certifications
• Skills with DevOps best practices, including deployment automation tools, CI/CD, Docker, Terraform, and Kubernetes

Salary Range: $108,000 – $125,000

In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.