Staff Software Engineer, Lead (Reporting & Analytics)

Who is Boulevard?

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.

Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen.

We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.

Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.

Come do the best work of your life at Boulevard.

Data Reporting & Analytics are table stakes in making our customers successful. Each magical moment that our customers deliver to their clients is accompanied by the wealth of data that our customers need in order to run and grow a successful business. Here at Boulevard, our differentiation in our data offering comes from deep expertise of our customers, the industry, and their unique needs. As a Staff Software Engineer, Lead, you will be responsible for setting the technical strategy and building the industry's most powerful and easy-to-use analytics platform for our customers, so that businesses can contextualize information, gather insights, and make great decisions.

The ideal candidate will be a seasoned professional with a proven track record of architecting, building, and scaling customer-facing reporting and analytics products. Your commitment to the customer experience and strong ownership of the quality and integrity of your squad’s work sets a high standard for the squad. Working closely with Engineering, Product Management, Design, and Product Marketing, you will be crucial in making informed product decisions, building exceptional products, and achieving significant business outcomes. Your dedication to developing scalable, performant, and maintainable systems goes hand in hand with creating a motivating environment for everyone to excel in their work.

What you’ll do here:

• Lead and manage the 3-5 person squad (~40%) while contributing hands-on as a Staff SWE (~60%).
• Strategic planning and execution, ensuring alignment with the company’s vision and objectives.
• Own and lead the technical architecture and implementation of scalable and performant data products for our customers.
• Establish and monitor system health metrics, implementing strategies to exceed targets.
• Champion the maintenance of an observable, secure, and efficient codebase, addressing technical debt proactively to ensure the platform’s reliability and performance.
• Participate in Incident Commander on-call rotation, where you will lead incident response by guiding the response towards resolution, communicating to stakeholders, and identifying post-incident improvements.

What you’ll need to thrive:

• Experience:
  • Demonstrated experience in building reliable, scalable, and observable customer-facing reporting and analytics products that drive deep understanding and insights for customers
  • Experience with transactional and analytical data technologies including Postgres, Snowflake, Data Replication, Data Modeling & Transformation (e.g. DBT).
  • Experience with Streaming and Stream processing (e.g. Kafka, Kinesis) to power near real-time data use cases.
  • Experience measuring and building for data quality.
  • Experience shipping high-impact and complex initiatives.
  • Strong proficiency in at least one programming language (e.g., Python, Java, Go). Experience in Elixir is a plus.
• CS Foundations: Ability to make sound decisions and tradeoffs in design and implementation, appropriately anticipating scale, maintenance, and overall operational feasibility of solutions.
• Strong Communicator: Strong verbal, written, and interpersonal communication skills. You know your audience and can communicate effectively with technical and non-technical audiences.
• Collaborative: Deep partnership with your product, design, and marketing counterparts, constantly collaborating to ensure we progress towards the desired outcomes, maintaining healthy engagement with peers and stakeholders across R&D for cross-functional initiatives.
• Ownership: Able to lead large initiatives and roadmaps by partnering with Product, Design, and other stakeholders to define and scope smaller deliverables that yield incremental value to the business and customers.
• Autonomy: Ability to move things forward in the face of ambiguity, operating effectively in decision-making while clearly articulating risks, trade-offs, and ensuring proper visibility to key stakeholders and the squad.
• Technical & Leadership Skills: You have a balance of both technical and leadership strengths. You guide sound technical decisions within the squad, as well as empower your team to autonomously create significant impact.
• Forward Thinker: Demonstrated ability to set strategy for evolving systems to best support long-term objectives while still delivering incremental value in the now.

How we’ll take care of you:  

Your total budgeted cash compensation for this role is between $190,000 and $220,000 USD, depending on your current skills, experience, training, and overall market demands. This range is subject to change, and there is always room for growth and advancement.