As an Engineering Manager at Customer.io, you will…
Help define the structure and organization of the engineering department.
Mentor, nurture, and grow cross-functional teams of engineers.
Champion our culture. We strive to be inclusive, cooperative, and empathetic.
Recruit and hire new team members, with an emphasis on increasing our diversity.
Improve our processes, and identify gaps in how we work.
Work directly within your squads to create accountability for delivery timelines, promote healthy work culture, and ensure quality in new product features.
Be an advocate for our vision of a great product team: Product Management defines problems and outcomes, while Engineering & Design define the solutions.
We’re looking for someone who is…
Experienced as an engineering manager in the SaaS industry.
Ideally you’ve had an opportunity to manage your reports remotely, but this is not a requirement.
Genuinely excited about managing and developing people. While you started as an engineer, you’ve committed to management as your career path.
Has a strong technical foundation in database technologies, distributed systems, and scaling solutions.
Product-minded and has a proven track record of developing product-minded engineers.
Located in UTC -4 to -7 or willing to work during common North/South America hours.
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