Solution Consultant

Our growth story is only just beginning and our Zuora Collections team is pivotal in sustaining our rapid growth across the globe. We are seeking a dynamic and technically proficient Solution Consultant to join our team. The ideal candidate will possess a strong blend of technical expertise and sales acumen, enabling them to effectively communicate the value of Zuora Collections to prospective clients.

Working hand in hand with our Account Executives, you’ll solve some of the most interesting business-critical challenges and transformations. You’ll focus on prospects and customers; helping them embrace digital transformation, to be disruptors, and avoid being disrupted. As the CEO aka “ZEO” of your domain, you’ll become an expert on the entire quote-to-cash cycle for enterprise businesses across any sales channel. You’ll leverage your technical prowess to knock out the competition and demonstrate how Zuora Collections allows the world’s largest companies to unlock new growth in the new world of total monetization.

This is a remote position, so you’ll be working remotely while occasionally getting together with your team for office visits, events, or offsites. Of course, you’re welcome to come into the office more often if you’re nearby.

What you’ll do

• Drive new business and install base conversion for  prospects into customers to purchase and adopt Zuora Collections  in collaboration with regional sales teams
• Own the “technical win” including:
  • Prepare and deliver customized technical product demonstrations at client meetings, webinars, and customer events, aligning value-based storylines that resonate with the target audience.
  • Delivering  product messaging effectively through whiteboard and slide presentations, manage proof of concepts, and contribute to RFP response documents.
  • Address various functional and technical customer queries and requirements, performing comprehensive workflow analyses and deep examinations of the interaction between Zuora Collections and customers’ infrastructures.
  • Collaborate with internal teams, including sales, product management, and client services, to execute sales strategy and achieve business objectives.
• Collect, assess, and convey diverse customer requirements to central product management, acting as a liaison between clients and internal teams.
• Advocate for the Zuora Collections brand, actively promoting product solutions and services to prospects, potential/existing customers, and partners.
• Conduct training sessions for sales teams on Zuora Collections’ product suite, covering technical aspects and new product features.

Your experience

• Minimum of 3 professional experience in a similar technical pre-sales/Sales Engineering role, preferably within the SaaS or Fintech industries
• Strong understanding of accounts receivable processes, financial systems, and related technologies.
• Prior experience in handling enterprise-level deals with a proven track record of managing complex technical negotiations.
• Ability to articulate complex technical concepts in a simplified manner (“Tell me like I am five”).
• Self-motivation and the desire to learn and become an expert on the entire quote-to-cash cycle for enterprise businesses across any sales channel in The Subscription Economy
• Excellent presentation skills and the ability to drive discussions for both small and large groups within organizations
• Bachelor’s or Master’s degree in information technology, computer science, or a related field is an advantage.

Nice to haves:

• Experience with AI-driven platforms and integration with ERP systems is a plus.
• Strong business value selling experience and familiarity with SaaS and Cloud technology
• Experience working with a diligent sales process methodology (MEDDIC, Value Selling, etc.)
• An understanding of subscription and recurring revenue business models

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs” are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world.

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing