Manager, Revenue Accounting

Five9 is a leading provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with cloud contact center software that is reliable, secure, compliant and scalable, which is designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results.

Five9, with its global headquarters in San Ramon, California, is looking for a highly motivated Manager of Revenue Accounting to join our Technical Revenue team. This hybrid position requires working in our San Ramon office three days a week and remotely for two days. The ideal candidate should possess strong technical accounting skills and an operational mindset. The main responsibility will be to help manage, build, and further develop a best-in-class revenue accounting and reporting team in a dynamic growth environment.

Responsibilities

• Lead and manage monthly revenue close, including allocations, flux analysis, journal entries, and reconciliation of revenue, deferred revenue, and accounts receivable related accounts. Ensure accuracy, completeness, and compliance with US GAAP and ASC 606.
• Prepare and review SEC disclosures such as remaining performance obligations. Ensure timely, accurate, and audit-ready documentation
• Research revenue accounting guidance as needed and prepare technical accounting memos. Proactively advise leadership on potential impacts of new accounting pronouncements and business model changes.
• Review systems and processes within the organization and drive cross-functional process improvements and automation initiatives to enhance efficiency, and scalability of accounting operations.
• Partner cross-functionally with key business teams, such as IT, Finance, Sales Ops, and Legal, to drive scalable solutions that support business growth and compliance.
• Coordinate internal and external audit requests, including preparation of supporting reports and documentation.
• Act as a strategic partner on cross-functional initiatives and special projects, such as system implementations. Assess and communicate accounting implications to senior leaders and ensure alignment with corporate objectives.
• Manage and develop a high-performing Revenue Accounting Team by providing coaching, performance management, and development opportunities.
• Foster a collaborative team culture focused on Five9 values.

Qualifications

• Bachelor’s degree in accounting or finance with a CPA license
• 10+ years of combined experience in a Big 4 or/and a global company
• Expert in ASC 606 regarding the SaaS or software industry.
• Experience in NetSuite Advanced Revenue Management (ARM), including an in-depth understanding of Items management, revenue recognition and reporting.
• Strong in excel skills.
• Experience in operational revenue accounting with a SaaS or software company
• Experience in motivating and leading a team.