Manager, People Operations

Kickstarter is seeking an experienced Manager, People Operations to join our People team. This ideal candidate is ready for a challenge and a role where they can influence change. Our People team is ready for enhanced and streamlined people operations processes and procedures. This person will play an integral role in innovating and creating new solutions that will support the People team’s footprint across Kickstarters business.

The salary range in this role in the United States is $100,000 – $125,000.

Please note that we are only considering U.S-based candidates for this role.

In this role, you will:

• Oversee cross-team operations to ensure payroll, benefits, compliance, and compensation planning,  and ad hoc reporting (including EEO reporting, FLSA, Workers Compensation, etc.) are performed and managed accurately.
• Collaborate with our Finance Team and payroll consultant to make sure people changes are reflected accurately and Payroll is managed on time and accurately
• Oversee and manage the People Team tech stack, and manage and build vendor relationships, researching the right tools, advocating for company needs, and syncing systems to work better together (ADP, Sequoia, Sparrow. etc); which may include database management, installation, customization, development, maintenance, and upgrades to applications, systems, and modules.
• Owns People Team’s benefits and compliance reporting.
• Support Kickstarter compensation practices including benchmarking and salary transparency in collaboration with the VP of People.
• Proactively establish, create, and maintain comprehensive policies and procedures aligned with HR best practices across all relevant areas.
• Support the people team in building out new processes to create operational efficiency and operational excellence both on the team and cross functionally.
• Stay informed about current trends, best practices, and regulatory updates in human resources, and employment law, and ensure the people team is up to date on the latest trends.
• Partner with legal to maintain compliance with employment laws and regulations and recommend best practices; review policies and practices to maintain compliance and maintain employee handbooks and written policies.
• Ensure that all employees are aware of all policies and any policy updates.
• Support and ensure adherence to our Collective Bargaining Agreement; owns review and updates of our company handbook, policies & guidelines, shaping and communicating them effectively and accessibly.

About You

• You have 5+ years demonstrated experience as a generalist in HR and/or People Ops with deep knowledge of payroll, 401ks, HR compliance, HRIS, and self-service automation, and other HR processes.
• Experience with UK and/or Canadian payroll is a plus.
• You’re an expert in benefits administration. Experience with 401k management and Fidelity is a plus.
• You have prior experience leading a payroll implementation and/or a payroll system migration for an organization.
• You have experience introducing new tools, tech, processes and workflows to the People Ops function and is savvy with reporting and analytics.
• You are an expert in Excel and Google Sheets and love coming up with a great formula.
• You’re an expert at maintaining a high level of confidentiality & discretion due to the nature of having access to sensitive employee and company information.
• You have a strong understanding of various U.S. employment laws and their impact on aspects of people operations across various jurisdictions. Familiarity with UK and Canadian employment law is a plus.