Candidate Experience Associate (Remote)

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. For workplaces, ezCater provides flexible and scalable solutions for everything from recurring employee meals to one-off meetings, all backed by 24/7 customer service with real humans. ezCater also enables companies to manage their food spend in a single, customizable platform. For restaurant partners, ezCater helps them grow their business by bringing them more orders and new high-value customers.  We’re backed by top investors including Insight, Iconiq, Lightspeed, GIC, SoftBank, and Quadrille.

Are you a highly organized, detail-oriented professional who enjoys both heads-down operational work and people-facing interactions? If this sounds like you, we’d love for you to apply. ezCater is growing, and our Talent team is at the forefront. As a Candidate Experience Associate, you’ll be the engine that powers our recruiting operations responsible for owning candidate communications, coordinating interviews, and supporting a best-in-class hiring process. You’ll be an integral part of our Talent team, which flexes across technical and non-technical hiring while also managing Talent operations and employer branding initiatives. This is a unique opportunity to gain deep exposure to all areas of Talent and People while playing a key role in scaling our business.

What You’ll Do: 

• Most of your time will be spent coordinating and scheduling all interviews—from initial phone screens to multi-phase panel interviews—across multiple time zones and varying levels of complexity.
• Own candidate communication throughout the interview process to ensure a timely, seamless, and high-touch experience.
• Serve as one of the first points of contact for candidates, acting as a friendly and professional representative of ezCater.
• Collaborate with recruiters and hiring managers to maintain smooth, efficient, communicative, and transparent workflows.
• Manage and update interview logistics in our Applicant Tracking System (Greenhouse).
• Monitor and manage scheduling changes or conflicts quickly and gracefully.
• Partner with the Candidate Experience team to enhance processes and contribute to special projects related to employer branding and interview experience.
• Support offer and onboarding logistics in coordination with the People Operations team.
• Participate in reporting, data entry, and hiring metric tracking to help assess process effectiveness.
• Proactively suggest improvements to processes, documentation, or candidate experience workflows.

What You Have:

• 1- 2+ years of prior experience in a recruiting or administrative coordination role, especially in a tech or high-growth company.
• Exceptional organizational and time management skills, with an ability to juggle competing priorities.
• High attention to detail and a proactive, problem-solving mindset.
• Strong written and verbal communication skills.
• Ability to adapt quickly in a fast-paced, constantly changing environment.
• A collaborative attitude and eagerness to support candidates, recruiters, and hiring managers alike.
• Familiar with tools like Google Workspace, Zoom, Slack, and an ATS (Greenhouse, Lever, etc.).
• Ability to work in standard EST or CST working hours.
• A genuine interest in recruiting, operations, or people-focused functions.

The national cash compensation range for this role is $56,400 – $73,000*