Account Manager

Who we’re looking for

Our customers are the heart of our business. Fieldwire’s Account Management Team is responsible for managing our largest and most strategic relationships. The Account Management Team is a highly consultative group that lives the mantra of “client delight.” Account Managers own both the retention and growth of these accounts, providing consistent white-glove service accentuating Fieldwire’s value proposition of being the world’s most trusted field management solution for construction teams on projects of any scale. We’re looking for a well-rounded strategic operator who can both build strong relationships with Fieldwire’s customers and manage projects with the Construction Success Team to engage with customers at scale.

What you’ll be doing

The primary responsibilities for our next Account Manager will be to:

• Manage all contract renewals and lead negotiations with our customers
• Retain and increase revenue with a managed book of business
• Perform Business Reviews with strategic clients
• Solve complex customer needs by working with our Construction Success Team
• Expand the book of business by asking for referrals and uncovering new business opportunities

We’re looking for you to have the following skills and experiences:

• 2+ years of inside sales experience (quota-carrying and consistently exceeding targets)
• 1+ year of outside sales experience (a plus)
• Experience managing projects with input from cross-functional teams
• A knack for working well with a wide range of people (external and internal); a natural relationship builder
• Ability to work in a fast-paced startup environment
• Metrics driven mindset
• Strong presentation skills with the ability to communicate technical product aspects to non-tech savvy and tech savvy customers
• Superior written and verbal skills
• Highly organized and methodical; process-oriented

And if you have the following, we REALLY want you to apply today! 

• Cold-calling experience
• B2B transactional experience
• SaaS environment experience
• Construction/real estate experience
• Experience with Salesforce.com