Senior UX Researcher

As we continue to evolve, we are looking to expand our team by hiring a Senior UX Researcher to better understand our users, their needs, and how to create products that enable them to be more productive.

Key Responsibilities:

• Research Strategy and Planning:
  • Develop and execute comprehensive user research strategies that align with business goals and product roadmaps.
  • Identify key research questions and objectives in collaboration with cross-functional teams, including product managers, marketers, designers, and engineers.
• Conducting Research:

• Design and conduct a variety of user research studies, including but not limited to usability testing, user interviews, surveys, and competitive analysis.
• Utilize both qualitative and quantitative research methods to gather deep insights into user behavior, needs, and motivations.

• Data Analysis and Reporting:
  • Analyze research data to identify patterns, trends, and actionable insights.
  • Translate complex findings into clear, concise, and compelling reports and presentations for stakeholders at all levels.
• Collaboration and Communication:
  • Work closely with design, product, and engineering teams to ensure user insights are integrated into the product development process.
  • Advocate for user-centered design principles and best practices across the organization.
• Innovation and Improvement:
  • Stay up-to-date with the latest industry trends, tools, and techniques in user research and AI.
  • Continuously seek opportunities to improve research practices and processes

Skills & Qualifications:

• Bachelor’s or Master’s degree (or related experience) in Human-Computer Interaction, Psychology, Anthropology, Sociology, or a related field.
• Minimum of 5-7 years of experience in consumer user experience research within the tech industry with experience building 2-3 UXR functions from scratch.
• Proficiency in various user research methodologies and tools, including remote research tools and techniques.
• Highly motivated, self-starter with a proactive attitude who can lay the foundations of a future UXR org as we grow.
• Strong analytical skills and the ability to synthesize complex data into actionable insights.
• Excellent communication and presentation skills, with the ability to influence and persuade stakeholders.
• Demonstrated ability to work independently and manage multiple projects simultaneously.
• Collaborative team player who thrives in a fast-paced, dynamic environment.

Our Perks 

• A remote-first work environment with hubs in California, NYC, and Canada that offer monthly in-person gatherings.
• Unlimited PTO with 11 U.S. holidays observed and a week shutdown in December to rest and recharge.
• Competitive health insurance plan, where 100% of the policyholder is covered and 75% for dependents.
• 12 weeks of paid paternity leave in the US; additional time off is also considered
• 401k program, 3% match coming January 2025
• $500 work-from-home stipend to be used up to a year of your start date
• $1,200 / year Health & Wellness Allowance to support your personal goals
• In-person coworking weeks 1 to 2 times a year
• Chance to collaborate with a team at the forefront of AI research.