Senior Product Manager

About Stitch Fix, Inc.

Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look – and feel – their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco.

About the Role

As a Product Manager at Stitch Fix, you will play a pivotal role in shaping Stitch Fix’s core offering and be at the forefront of personalization. Your mission will be to develop engaging experiences that not only helps clients enhance their style but also provides compelling reasons for them to return and evolve their style over time. To achieve this, you'll focus on driving innovations in our core fix offering and client relationship building.

You're excited about this opportunity because you will…

• Champion Innovative Product Ideas: Dive deep into understanding client needs and company objectives to define groundbreaking product ideas focused on enhancing client engagement and retention. You'll employ techniques such as customer interviews, prototyping, and concept testing to generate ideas that resonate with our target audience and align with Stitch Fix's strategic goals.
• Propel our Core Offering: You will play a key role in supporting our largest business unit, contributing to its strategic initiatives and overall success. Your involvement will be essential in driving the full product lifecycle, collaborating with various teams, and ensuring that we meet our goals effectively and efficiently. Through your efforts, you will help shape the direction of the business unit and support its growth in a competitive landscape.
• Lead Meaningful Discovery Work: Undertake thorough discovery work to uncover insights and identify solutions that address both client pain points and business challenges. You'll collaborate closely with stakeholders across the organization, conducting market research, competitive analysis, and user testing to inform product decisions and ensure alignment with Stitch Fix's mission.
• Drive Cross-Functional Collaboration: Work hand in hand with Design, Algorithms, and Engineering teams throughout the product development lifecycle. You'll foster a collaborative environment where cross-functional partners collaborate closely, share insights, and iterate rapidly to deliver innovative solutions that exceed client expectations and drive business outcomes.

We’re excited about you because…

• You have the right breadth of experience: 7+ years of product manager experience ideally in retail e-commerce and or technology. You are an owner, skilled in tradeoff and prioritization, defining strategic vision and corresponding roadmaps, and end-to-end product delivery execution.
• You are a strategic thinker and driver: Demonstrated ability to build a compelling business case around an idea and effectively communicate your vision and rationale to cross-functional partners and executive leaders.
• You are a thoughtful collaborator: Proficiency in building strong relationships across cross-functional teams to drive collective success. You have a deep understanding of the nuances of how the business operates helping to bridge gaps and foster open communication. You empower your team to engage with diverse perspectives –  ensuring that initiatives are aligned and impactful.
• You have a bias for action: You excel at extracting actionable insights from various competing sources and levels, all while solving problems and innovating rapidly.
  You possess strong technical & analytics skills: You possess strong technical and analytical skills, enabling you to define A/B experimentation and leverage data to influence leaders at all levels of the business. Additionally, you excel at sizing opportunities and quantifying impact, ensuring that your insights drive informed decision-making. Your exemplary written and verbal communication skills further enhance your ability to convey complex ideas clearly and effectively.
• You’re well-prepared for this opportunity: You have a Bachelor's Degree in Business, Finance, Statistics, or quantitative-based equivalent discipline (MBA a plus!). You have a proven background in articulating business cases, and effectively communicate your vision cross-functionally.
• You believe in prioritization as a team imperative: You are skilled with effective prioritization and believe it is essential for a team's success, especially when navigating competing priorities, opportunities, and constraints. You excel in fostering a culture of ruthless prioritization, guiding the team to focus on what truly matters – enabling your team to maximize impact and drive results efficiently.
• You are results-oriented: You leverage your knowledge in data and statistical analytics to enable your team to define, measure, and recommend go-forward improvement opportunities. You are well-versed in Agile and SMART goals.
• You possess strong product sense: A keen product sense and experience working closely with Product Design and UX teams to craft delightful user experiences.
• Bonus: Experience with early and late stage product development, taking products from zero to one, is a plus.

Why you'll love working at Stitch Fix…

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do.
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

Tagged as: remote jobs