ABOUT THE ROLE 🤹♀️
In this role, you will:
- Work alongside our product and marketing teams to understand our members’ product usage, predict our customers’ lifetime value, and estimate user retention
- Optimize to continuous product feedback loops – you understand that data science is the practice of a continuous lifecycle of measurement, analysis, modeling, and hypothesis testing
- Create customer segmentation models that will help us understand the best ways to serve different types of users
- Help develop the next version of Autopilot – ensure members have money in the right place at the right time for their near and long term goals; warn them when they do not
- Develop improvements to transaction classification and categorization – better detect subscriptions and power our spending insights
- Design and conduct experiments to estimate the impact of product and marketing efforts
Regardless of the challenges you dive into, you will:
- Become a subject matter expert in your area of specialty and be responsible for leading projects from start to finish – making key decisions on both implementation and scope while balancing technical and business goals
- Become an expert on our members – understand their needs and financial goals; work with product and engineering teams to build features that help our members build better financial lives
- Be a steward of good instrumentation and experimental design – designing analyses, models, and products in a way that is measurable, testable, repeatable, and robust
- Maintain a high technical bar – participate in code reviews, contribute to product and technical design, and maintain a high degree of quality in our production data
ABOUT YOU 🦄
- You have 5+ years of professional experience working in a data science capacity. You know your way around databases, data warehouses, and at least one programming language
- You are a team player – collaboration and communication are a first instinct and key tool for getting stuff done. You continually seek feedback on your work
- You have excellent writing, presentation, and communication skills
- You embrace the player/coach mindset – you take care to mentor and develop others when leading projects
- You find yourself building tools to help others solve their problems and follow a philosophy of continuous improvement and automation
- You care just as much about why you’re solving a problem as the solution. You always want a deep understanding of context and business impact. You are a data scientist first, but an expert business analyst when necessary
- You have experience in one or more of the following in a professional capacity: customer modeling/segmentation, time series modeling, natural language processing and classification, design of experiments, machine learning applied to consumer products
- You want to continue to grow and learn – you are excited by hard problems and big challenges
- Experience in fintech, banking or finance is a plus
WE OFFER 💫
- Health, Dental & Vision Plans
- Competitive Pay
- Matching 401k
- Unlimited PTO
- Lunch daily
- Snacks & Coffee
- Commuter benefits
Additional information: Salary range of $150,000 – $190,000/year + bonus + benefits. Base pay offered may vary depending on job-related knowledge, skills, and experience.
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