Senior Data Analyst

About the Company:

Octave is a modern behavioral health practice creating a new standard for care delivery that’s both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness.

Job Summary:

The Sr. Data Analyst works closely with department leaders to understand each team’s reporting needs and develop a plan to empower stakeholders with the metrics and insights that they need. This role will be responsible for implementing and teaching stakeholders how to utilize their dashboards.

Responsibilities Include:

• Partner closely with cross-functional teams, including product managers, clinicians, analysts, engineers, and business stakeholders, to identify key business problems and develop analytics solutions that drive growth and innovation.
• Communicate sophisticated analyses and results to a wide array of business partners with varying levels of technical expertise.
• Create and maintain operational dashboards to understand company performance over time and enable partners with self-serve tools.
• Develop efficient and scalable end-to- to end workflows and identify opportunities to improve existing processes.
• Translating business operations and processes into scalable data and reporting.
• Partners with internal data team:
  • Collaborates with data team members to contribute to evolving data-warehouse requirements.

Preferred Qualifications:

• 4+ years working in data & analytics / data science, preferably at a start-up or a technology-focused healthcare company.
• 4+ years of hands-on experience performing analysis and complex data transformations with SQL.
• 4+ years of demonstrated ability to navigate ambiguity, solve complex problems, reprioritize on the fly, and communicate effectively with diverse stakeholders in a dynamic environment.
• Experience manipulating large data sets and uncovering insights utilizing disparate data sources and tools.
• Proven experience using clinical data tools and platforms (e.g.: patient assessment collection tools) and data visualization tools like Tableau to track and analyze clinical performance and outcomes.
• Experience with dbt / Git / Python / R is a plus.
• Experience with healthcare quality metrics, patient satisfaction, and care effectiveness measurement.
• Ability to translate complex clinical concepts and operations into scalable data and reporting.
• Strong analytical skills with the ability to apply business strategy to data analysis and recommendations.
• Self-starter who feels comfortable with ambiguity and can independently drive projects from conception to completion.
• Strong communication skills. Ability to tell a story with data and explain the nuance to stakeholders.
• Ability to think strategically (interfacing with senior leaders), while also enjoying being hands-on with the data.
• A knack for asking the right questions, then answering them with sound data and analysis.
• Deep understanding of clinical data, including treatment modalities, clinical notes, patient assessment data, and care pathways.
• Track record of improving clinical KPIs, such as patient engagement, treatment adherence, outcome measurement, and operational efficiency through data-driven insights.
• Strong understanding of healthcare data privacy regulations (e.g.: HIPAA) and best practices for handling sensitive patient information.

Octave’s Company Values:

The below values drive our day-to-day operations.

• We’re human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves.
• People deserve better than status quo. We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen.
• No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better.
• Partnership paves the path ahead. We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger.
• Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow.
• Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them.
• There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet.
• Must be able to observe and communicate information on company provided laptop.
• Move up to 10 pounds on occasion.
• Must be eligible to work in the United States without sponsorship now or in the future.