What We’re Looking For:

We are seeking a highly experienced Senior Account Manager that has successfully managed a large enterprise book of business. The ideal candidate will have a proven track record of building relationships across their entire book of business in order to drive growth, retention and expansion.

What you’ll do: 

  • Create and execute a retention and cross-sell strategy within your entire book of business.
  • Build strong relationships on all levels of each account.
  • Build awareness of Sift’s product suite and help build proactive business solutions that will solve customer problems urgently.
  • Work through and negotiate commercial and financial deals, including renewals.
  • Cultivate comfort with a technical, data-oriented product; know what an API is and how machine learning works.

What would make you a strong fit: 

  • 8+ years of enterprise account management experience.
  • You’ve managed a sales quota, and hit it!
  • Strong negotiation skills.
  • Display prior success in a customer-facing role at a technology company working with strategic customers.
  • Cultivate comfort with a technical, data-oriented product; you know what an API is and the difference between HTML and JavaScript.
  • Demonstrate outstanding communication skills and solid business judgment.
  • Work well with a team of experts; navigating across roles and audiences (technical and business, internal and external); experience working and being successful in a remote role.
  • Display a strong desire to learn and problem-solve.
  • Be creative, coachable, collaborative, detail-oriented, goal-driven, thoughtful, and resourceful.

Bonus Points For:

  • Knowledge of the payment industry or digital trust and safety.

Benefits and Perks:

  • Competitive total compensation package
  • 401k plan
  • Medical, dental and vision coverage
  • Wellness reimbursement
  • Education reimbursement
  • Flexible time off
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