Senior Account Manager

What We’re Looking For:

We are seeking a highly experienced Senior Account Manager that has successfully managed a large enterprise book of business. The ideal candidate will have a proven track record of building relationships across their entire book of business in order to drive growth, retention and expansion.

What you’ll do: 

• Create and execute a retention and cross-sell strategy within your entire book of business.
• Build strong relationships on all levels of each account.
• Build awareness of Sift’s product suite and help build proactive business solutions that will solve customer problems urgently.
• Work through and negotiate commercial and financial deals, including renewals.
• Cultivate comfort with a technical, data-oriented product; know what an API is and how machine learning works.

What would make you a strong fit: 

• 8+ years of enterprise account management experience.
• You’ve managed a sales quota, and hit it!
• Strong negotiation skills.
• Display prior success in a customer-facing role at a technology company working with strategic customers.
• Cultivate comfort with a technical, data-oriented product; you know what an API is and the difference between HTML and JavaScript.
• Demonstrate outstanding communication skills and solid business judgment.
• Work well with a team of experts; navigating across roles and audiences (technical and business, internal and external); experience working and being successful in a remote role.
• Display a strong desire to learn and problem-solve.
• Be creative, coachable, collaborative, detail-oriented, goal-driven, thoughtful, and resourceful.

Bonus Points For:

• Knowledge of the payment industry or digital trust and safety.

Benefits and Perks:

• Competitive total compensation package
• 401k plan
• Medical, dental and vision coverage
• Wellness reimbursement
• Education reimbursement
• Flexible time off