At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
How you’ll make an impact…
This role is responsible for creating independent, skilled and confident Xero Partners, namely accountants within Accountancy Practices or Bookkeepers. It is also responsible for the implementation and delivery of business plans for the Partners to implement their online strategies.   The nature of the role determines that there will be some travel onsite to partners offices where necessary and for regular team kick off meetings.

What you’ll do…

    • Delivery of specialist subject sessions from the Xero Digital Journey as part of a migration project to assist Partners in their adoption of Xero
    • Utilise your experience and expertise to challenge our partners and improve the use of Xero and associated tools (Partner Add-Ons, Practice Software)
    • Liaise with the Lead consultant to understand the requirements of the specific partner engagements assigned
    • Collaborate with others to create and maintain resources relevant to your specialist area (eg Next Gen Practice)
    • Cultivate relationships with key stakeholders in assigned Partners
    • Compile feedback from Partners and deliver through appropriate channels
    • Update the CRM system with all client communications including calls, emails and meetings
    • Respond in a timely manner to Partner queries

What you’ll bring…

    • Experience of working in an accounting practice
    • Experience with Microsoft Office or Google Applications, and CRMA recognised accountancy qualification (desirable)
    • Xero expertise and other accounting software knowledge (desirable)
    • Outstanding communication and presentation skills  (essential)
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