Operations Strategy Associate

As an Associate, Operations Strategy, you will play an integral role in supporting the development of operational solutions that improve the experience of LifeStance clinicians and patients across the country and further the mission of the organization. In this role, you’ll help support delivery of strategic operational priorities and be asked to contribute to the design and implementation of data-driven solutions that support LifeStance teams at-scale. You will work cross-functionally with Digital, People, Finance, Clinical Leadership & Shared Services teams toward solving complex business problems. Additionally, you will have the opportunity to build relationships with Operations leaders across the business to understand their needs and run complex analysis to understand performance drivers across the geographies they lead. This role will challenge you to leverage a skillset in data analysis and critical thinking to support the team in driving sustainable business decisions that lead to outcomes that help further our mission.

COMPENSATION: $70,000 – 90,000/annually

RESPONSIBILITIES

• Partner with Operations Leadership to understand problems impacting business performance and develop data-driven solutions to improve performance.
• Analyze data to identify opportunities for improvement as well as operational strategies to deliver on team KPIs.
• Contribute to the development of an initiative or process-improvement roadmap aligned to overall enterprise objectives.
• Collaborate across the team and cross-functionally to design, implement, and monitor scalable processes and solutions that enable us to deliver against core business objectives.
• Collaborate with multiple teams to ensure alignment and integration of strategies.
• Navigate multiple competing priorities, while maintaining exceptional work product.
• Develop and implement processes, analyze large amounts of data, and lead workflows to improve operations.
• Other duties as assigned.

SKILLS & EXPERIENCE

• Bachelor’s Degree required.
• 1+ year of experience required; experience at a high-growth company is preferred.
• Background in Consulting, Process Improvement, or M&A preferred.
• Microsoft Office experience; strong Excel skills (pivot tables, formula logic, etc.).
• Strong technical and analytical skills.
• Excellent written and verbal communication skills and ability to handle sensitive and confidential information.
• Highly organized with strong attention to detail and accuracy.
• Leadership abilities and the ability to drive change and influence others.
• Qualified candidates must be legally authorized to be employed in the United States
• LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture