The Role: Housecall Pro is looking for an Instructional Designer who will be responsible for providing expertise, creativity and leadership to drive the design, development and delivery of the sales enablement program. This position will be responsible for the analysis, design, development and facilitation of sales training programs in multiple modalities including: virtual instructor-led training, job aides and other learning materials.


The individual in this position will work collaboratively with colleagues, subject matter experts, and the sales leadership team to drive curriculum development and learning design for virtual learning offerings.


  • Leads large scale learning & development projects for the sales organization
  • Consults with stakeholders to assess learning and training needs, identify gaps and determine appropriate learning strategy
  • Designs and develops training in all modalities including: online training, virtual training, instructor-led, job aides, videos
  • Conducts train-the-trainer sessions for instructor-led and virtual sessions
  • Explore alternative methods/mediums of providing training to sales organization
  • Establishes and maintains standards for content design, development, and delivery
  • Responsible for the continued maintenance and development of sales department training curriculum to consistently improve and evolve our programs as we grow and scale the business
  • Project manages the development and implementation of Housecall Pro learning experiences (e-Learning, ILT, Informal, etc.). This includes, preparing and delivering project documentation, status reports, and communications with stakeholders.
  • Implement evaluation strategy to demonstrate effectiveness and return on investment of all training
  • Remain abreast of technology directions, initiatives, and trends to provide ideas, guidance, and recommendations
  • Manages multiple projects and processes on time and on budget


  • Bachelor’s Degree required, advanced degree or additional certification a plus.
  • 3+ years of instructional design and development experience. Sales experience preferred.
  • Experience with Articulate Storyline, Adobe Captivate and/or other authoring tools.
  • Experience with Adobe Creative Cloud (Proficient in Premiere Pro (or other video editing software), Photoshop, and After Effects).
  • Experience with Adobe InDesign (strong graphic design capabilities preferred).
  • Expertise in adult learning theory and ADDIE model.
  • Experience designing and/or delivering sales training.
  • Experience managing an LMS preferred.
  • Ability to be a thought leader in an ambiguous and rapidly changing environment.
  • A strong portfolio of eLearning, virtual and ILT work that demonstrates mastery as an instructional designer.
  • A track record of utilizing the latest information on instructional design techniques and practices.
  • Possess strong content writing ability, creativity, attention to detail and excellent proofing and editing skills.
  • Excellent presentation and facilitation skills, with virtual facilitation experience. Presents ideas, expectations, and information in a concise well-organized manner.

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes BuildBook, construction management software for builders and remodelers, and CONQUER, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 25,000 businesses and have over 1,000 ambitious, mission-driven, genuinely fun-loving employees across the United States and all over the world. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment.  We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.#LI-TM1

This role is open to candidates inside and outside of Colorado, but for those hired in Colorado the expected salary range for this role is $82,000 to $105,000. Th

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