Director, HR Business Partner

Vonage Human Resources Mission

We help the company win in the marketplace. We are ‘One HR’ team focused on putting employee experience at the center of everything we do.  We make working easier, simpler and more efficient.  We are trusted partners who are data driven and solution focused. We are Subject Matter Experts, who co-create solutions, systems & processes with the business.  We deliver ‘Operational Excellence’ in everything we do.  We embed diversity, equity and inclusion best practices into all aspects of the employee lifecycle

Why this role matters

As HR Business Partners, we enable the powerful ripple effect where we help the business succeed in the marketplace by being both business and people forward.  As the business grows it will  support more advancement opportunities, more development funding and increased total reward programs.  In turn, those programs then support even higher business outcomes.

What you will do:

• You will identify needs, develop solutions and execute on programs for the BU workforce that drive engagement, culture transformation, retention, diversity and inclusion
• You will contribute to the business strategy by helping your leaders identify, prioritize and build organizational capabilities, behaviors, structures and processes, specifically focusing on the Field workforce
• You will promote and oversee key processes in performance management, talent learning and development, total rewards and talent acquisition for the BU workforce
• You will partner with our leaders by providing consultation, guidance, metrics, support, and development to increase the effectiveness of their organization
• You will be part of our collaborative People Business Partner model, partnering and providing support to our People Leadership Team, as well as our COE teams (Total Rewards, Org Effectiveness, Talent Acquisition, and People Services) to deploy solutions directly to the BU workforce.
• You’ll work directly with our leaders on a variety of tasks ranging from employee relations, performance management and development, compliance with directives/local law, and driving the people strategy

What you’ll bring:

• Structured with an ability to plan two steps ahead, with well-developed analytical skills and the ability to “connect the dots”
• Action-oriented and eager to take on new opportunities, and tough challenges with a sense of urgency, high energy and enthusiasm
• A change-driver, that is open minded and supportive of new ways of working, focusing on addressing the intent and need
• A connector with people on many levels, with a proven ability to create trust, handle conflict resolution, build strong relationships and influence throughout the organization
• Experienced in managing projects, including defining scope, driving deliverables, meeting deadlines and managing competing priorities
• Driven by data
• Embrace and enjoy fast-paced work environment

What’s required for application:

• Bachelor’s degree in Human Resources or related discipline. Master’s degree preferred.
• 7+ years’ experience in HR, preferably within technology companies
• Experience in building People strategy and programs
• A track record of results, problem-solving and accountability in a highly matrixed and global organization
• A track record of driving and supporting diversity, motivation and culture change
• Deep and broad knowledge of HR practices, principles, and procedures based on working closely with colleagues across the HR function and internal partners (SME/COEs, Finance, etc.)
• Advanced interpersonal, listening and communication skills, including presentation and facilitation skills