Digital Marketing Coordinator

Five9 is looking for a proactive and detail-oriented Digital Marketing Coordinator to join our Marketing team. This entry-level role is ideal for a recent college graduate who is eager to start a career in digital marketing and gain hands-on experience in webinar production. Your primary responsibility will be to coordinate and support Five9’s live and simu-live webinars, ensuring seamless execution from start to finish.

As part of the Demand Generation team, you’ll play a crucial role in bringing high-impact virtual experiences to our prospects, customers, and partners. This is an excellent opportunity to develop technical, project management, and digital communication skills in a fast-paced, innovative cloud contact center environment. You will also collaborate with team members to execute integrated campaigns and account-based marketing (ABM) programs.

Key Responsibilities:

• Webinar Production & Execution
  • Own the end-to-end logistics of live and simu-live webinars.
  • Manage the webinar setup, configuration, registration links, rehearsal scheduling, and live event support.
  • Act as host/moderator during live sessions to ensure technical success.
• Marketing Operations & Communications
  • Coordinate and deploy email invitations, registration confirmations, and reminder emails via marketing automation platforms (Marketo).
  • Collaborate with marketing managers to align messaging, creative assets, and target audience segmentation.
• Cross-Functional Coordination
  • Partner with Sales, Product Marketing, Customer Marketing, and Creative teams to ensure timely asset delivery and accurate promotion timelines.
  • Maintain a comprehensive production calendar for upcoming webinars.
• Post-Webinar Tasks
  • Publish recordings and post-event assets to Five9.
  • Track and analyze webinar performance metrics and generate post-event reports for internal stakeholders.

Requirements:

• Bachelor’s degree in Marketing, Communications, Business, or a related field.
• 0–2 years of experience (internships or campus leadership roles are a plus).
• Familiarity with Zoom Webinar and/or similar video conferencing tools.
• Basic understanding of email marketing tools and CRM platforms (e.g., Salesforce, Marketo, HubSpot).
• Excellent organizational skills and the ability to manage multiple tasks simultaneously.
• Strong written and verbal communication skills.
• Tech-savvy and eager to learn new platforms and tools.
• Ability to thrive in a fast-paced, collaborative, and remote-friendly environment.

Nice to Have (Not Required):

• Experience hosting or supporting virtual events (e.g., webinars, online trainings, campus activities).
• Exposure to B2B marketing, digital advertising, or SaaS environments.
• Graphic design or video editing experience (Adobe Creative Suite, Canva, etc.).