Community Manager

As we expand our product ecosystem and user base, we’re hiring a Community Manager to build and scale our agent entrepreneurial community, fostering connections, sharing insights, and amplifying the success of our users.

This role sits at the intersection of community engagement, customer advocacy, and brand strategy. You’ll manage and evolve the community experience for our customers, creating spaces for sharing deals and wins while fostering collaboration and feedback. You’ll create digital and in-person experiences for our general customer base and VIP customers to drive engagement, loyalty, and retention. If you’re a relationship-builder with a passion for driving engagement and amplifying customer voices, this is your opportunity to shine.

• Exceptional communication skills with a clear, confident, and warm tone

• Strong community-building instincts; able to foster connection and shared purpose among diverse user groups

• Strong attention to detail and passion for hospitality

• Experience with community management platforms such as Circle, Slack, or Discourse

• Operational mindset with strong project management and prioritization abilities

• Analytical thinking: able to track engagement trends and translate feedback into insights

• Familiarity with marketing, social, and CRM tools such as HubSpot

• 3–5 years in a community building role, ideally within real estate or working with entrepreneurs (e.g. creators, freelancers, founders, etc.)

• Demonstrated success in launching, growing, and managing online communities

• Experience with community engagement reporting and a perspective on what “good” looks like

• Experience building communities of real estate professionals or entrepreneurs strongly preferred (e.g. creators, entrepreneurs, founders, freelancers, etc.)

• Preferred experience bridging digital and in-person community building

• Proven ability to lead programs and initiatives with minimal oversight

• Cross-functional collaboration experience across marketing, product, and support