Communications Operations & Strategy Manager

We’re hiring a Communications Strategy & Operations Manager! This role is designed for a dynamic operator who thrives in ambiguity and can seamlessly pivot between our most critical internal and external communications initiatives. You’ll be embedded directly with our leadership team, acting as both strategic advisor and execution partner on communications that shape our market presence, company narrative, and internal culture. This is a high-velocity role for someone hungry to make an outsized impact on how we tell our story both internally and externally, engage our audiences, and drive initiatives that directly influence our brand and market positioning.

🛠 What you’ll do

• Act as strategic partner and to executive leadership on the company’s most critical communication initiatives
• Translate executive vision into actionable plans, driving cross-functional execution on complex, time-sensitive initiatives
• Serve as the analytical backbone for executive decision-making, providing real-time insights and recommendations on evolving strategic priorities
• Lead and execute on amorphous, high-stakes strategic projects that require rapid iteration and pivoting as priorities evolve
• Build executive dashboards and strategic analyses that inform board-level decisions and company direction
• Act as a trusted extension of leadership, representing their priorities across the organization and ensuring seamless alignment and execution
• Navigate and structure highly ambiguous problems, creating clarity and frameworks where none previously existed
• Drive rapid cross-functional alignment on shifting strategic priorities across communications and operations

🙌 What you bring

• 5+ years of work experience that ideally includes consulting at a top tier firm, of which 2-3+ years were spent in execution-oriented roles beyond consulting
• OR 5+ years of in house communications strategy work at a B2B SaaS company
• Proven ability to thrive in ambiguous environments and drive results on projects that don’t have clear ownership
• Outstanding cross-functional collaboration skills – you’re the person who can align teams and get things unstuck
• Strong analytical capabilities with hands-on execution mindset – you can diagnose problems and personally drive solutions
• Outcome oriented – you see gaps and fill them without being asked
• Have experience making a cross-functional impact
• Exceptional communication skills and ability to work directly with executive leadership
• Demonstrated track record of taking ownership of complex, one-off projects and delivering results
• Excitement about joining a high growth, FinTech startup

✨ Why work at Pulley?

• We’ve moved beyond early-stage uncertainty – Our product has traction and we’re building on a solid foundation, but we’re still early enough in our journey where your work will directly shape the company’s trajectory as we scale.
• Make it easier for anyone to start a company – Founders turn bold ideas into reality – building things that might not exist otherwise. Starting a company is hard enough. Managing equity shouldn’t be. Pulley exists to make equity management simpler, smarter, and more accessible for founders from day one.
• Work with a high-performing and passionate team – We value the concept of stunning colleagues and we’re thoughtful about creating a team that is excited about building a great company together. Here are some traits that enable our team members to thrive:
  • First Principles Thinking  – We believe in breaking down problems into their most basic parts, and that something is possible unless proven otherwise. We understand “why did certain things work?” and apply it to our situation.
  • Ship It & Iterate – We value people who not only generate ideas but also do the work to bring them to life. Instead of fixating on outcomes, we focus on the inputs we can control and take our best bets. We move quickly to ship something, talk to users, get feedback, and iterate.
  • Boldly Honest & Aggressively Considerate – Being boldly honest means challenging each other to set and hit goals, and make the right strategic decisions on what to build. Being aggressively considerate means caring about one another as humans and speaking up with empathy so we can succeed together as a team.
  • Ego-less Learner – Everyday at Pulley, we’re trying things that we’ve never done before – sometimes they work; sometimes they don’t. It’s important to embrace the mindset of a beginner – stay curious, open to feedback, and ready to learn and grow alongside the team.

💚 Benefits 💰

• Competitive salary and equity
• Medical, Dental, and Vision insurance
• Unlimited PTO + Winter holiday break
• Parental leave
• Generous stipends for WFH, learning, wellness, and AI tools
• 401(k) match (US) / Pension match (Canada)

Annual Salary Range:

• ~$160,000—$200,000 USD plus equity