Associate Field Manager

The Associate Field Manager is responsible for assisting with the overall management of the physical inventory count process for all inventory service lines, clinical, pharmacy, perpetual, asset, and instrument; including but not limited to client relationship management, count accuracy, data transmission and management, staff assignment, overall on-site staff. At GHX we believe in fostering a diverse and inclusive workplace where everyone feels valued and supported. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.

Responsibilities

• Facilitate the Assistant Field Managers and Inventory Counters in the completion of inventory projects and duties.
• Assess the client organization for additional business opportunities not limited to inventory only but also other company offerings.
• Analyze & resolve staff problems
• Assist inventory staff to obtain top quality workmanship, efficiency, employee satisfaction, morale, communication, commitment, teamwork, and pride.
• Relate to the public and to customers in a professional, courteous, and respectful manner, appropriately responding to their needs.
• Follows company procedures, guidelines, and standards in the areas of customer service, utilization of company equipment and internet usage.
• Maintains a high level of competency in utilizing technology to facilitate inventory data capture including but not limited to HITS application, internet usage, MS Office software, etc.
• Attends staff and training meetings for ongoing updates related to Field Operations.
• Keeps immediate superior promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggest alternative courses of action which may be taken.
• Performs other duties as assigned.
• Ability to contribute different thoughts, ideas and viewpoints that lead to greater innovation on projects and cross-functional collaborative efforts.
• This role will frequently function in the capacity of the Field Manager as the on-site project lead.
  • Act as liaison with on-site client contact. Provide client with anticipated inventory schedule and negotiating access as needed. Timely, complete and thoughtful communication (both in writing and verbally) is critical in establishing strong client relationships.
  • Recognize and communicate to Inventory Services management any problems while on client site, such as employee issues and/or client concerns.
  • Suggest and initiate personnel actions (counseling), such as attendance or performance issues as directed by Management or Human Resources.
  • Follows Inventory Field Manager procedures and protocols as set forth in job orientation and training.

Requirements:

• A combination of a high school education and experience may be considered as an equivalent substitute for a post-secondary education.
• 1-2 years of successful management experience in a diverse and dynamic environment is required. Prior inventory or supply chain experience is preferred.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Must possess excellent customer service skills. Excellent verbal and written communication skills are essential.
• Must maintain confidentiality related to personnel or financial information shared in the performance of the core responsibilities of the position.
• Acute attention to detail with a commitment to excellence and high standards.
• Strong organizational skills; able to manage priorities and workflow.
• Ability to work independently and as a member of various teams and committees.
• Current state issued Driver’s License with clean driving record is required.
• We are looking for someone who is proficient in the role requirements, but who also brings a unique perspective and diversity of thought to our team. GHX encourages candidates from underrepresented groups to apply and is dedicated to providing equal opportunities for qualified applicants.

Competencies:

• Leadership – recruit, develop and grow the talent required to meet today’s needs and become the future bench strength of the organization
• Time Management – effectively set goals (team/individual), prioritize, and delegate appropriately to drive maximum performance (team/individual)
• Strong Relationship Building Skills – quickly identify and develop strategic relationships (internally and externally) to best achieve shared results
• Collaborative Attitude – must work well in a team environment
• Effective Communication – articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills to multiple levels of leadership with customers and internal teams
• Problem Solving – turn customer needs and challenges into opportunities to discover new solutions and build the Count brand
• Flexibility – adapt well in a fast paced, growing, and innovative environment. Must be able to adjust to changes in both internal and external customer needs

Physical Demands:
This position requires up to 95% travel. Majority of the travel is outside the local area and overnight. While performing the duties of this job, the employee is frequently required to do the following:

• Stand and/or sit for prolonged periods
• Walking for prolonged periods
• Stooping and/or reaching to count products and/or handle equipment
• Perform some repetitive motion activities
• Understand and respond to a diverse population.
• Ability to lift to 75 lbs. routinely.

Estimated salary range: $47,200 – $59,000