Staff Product Manager

We’re looking for a Staff Product Manager to own and scale our Auth Rate Optimization suite of products: Issuer Data Sharing and Selective Step-ups. These products sit at the core of Signifyd’s conversion enhancement suite — applying the power of data and bank partnerships to solve costly, complex problems associated with false declines.

This is a deeply 0-to-1 role. You’ll work directly with our customers, iterate quickly, shape product-market fit, and collaborate tightly with data scientists, GTM teams, and engineers. The right candidate is comfortable owning ambiguity, moving fast, and staying close to partners and customers.

Key Responsibilities

• Own the end-to-end lifecycle of Issuer Data Sharing and Selective Step-ups, from product vision to execution and growth.
• Partner with Engineering and Data Science to shape and iterate on ML models that power decisioning for step-up solutions.
• Work closely with early design partners to refine user experience and ensure product impact.
• Collaborate with Customer Success, Sales, and Product Marketing to support deployments, craft narratives, and drive adoption.
• Gather qualitative and quantitative feedback from merchants and partners to continuously refine roadmap priorities.
• Maintain a strong pulse on the evolving e-commerce payments landscape and merchant pain points.
• Operate with urgency and autonomy, making decisions that accelerate value delivery.
• Expected 15% travel

Required Skills and Qualifications

• Experience shipping AI- or ML-based decisioning products in the payments space, especially those where model outputs are core to product value.
• Experience working with or within financial institutions, such as large Issuing banks.
• Ability to work cross-functionally with Data Science, Engineering, and GTM teams.
• Comfort navigating ambiguity, making fast iterations, and working closely with customers.
• Strong written and verbal communication skills — able to influence across technical and non-technical teams.
• Deep sense of ownership, grit, and bias for action.

Desirable Attributes

• Experience working within the payments and/or fraud related space, with exposure to large Issuing banks.
• Familiarity with the e-commerce ecosystem (especially mid- to enterprise-scale merchants).
• Experience launching products with early design partners or in pilot/PPOV environments.

#LI-Remote

Benefits in our US offices:

• Discretionary Time Off Policy (Unlimited!)
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• On-Demand Therapy for all employees & their dependents
• Dedicated learning budget through Learnerbly
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag