At Scottish Power we know that our people are our strongest asset, so we’re always looking for individuals whose energy, intelligence and passion can help us reach our goals.
At the heart of all business visions and activities are the people whose individual efforts and performance make it happen. Therefore, as part of customer service team you have to understand and interpret customer requirements to design and produce accurate quotations to customers on behalf of SP Energy Networks.
What you’ll be doing
As Project Coordinator you will be responsible for:
- Managing a portfolio of connection projects to deliver outputs in-line with performance management goals
- Spend time fully understanding customer needs in order to design, quote and deliver to the highest SPD standard
- Liaise and communicate with external and internal colleagues
- Preparing authorisation paperwork and issuing quotations as required
What you’ll bring
- Individuals with excellent customer service skills are essential to this role
- The ability to explain projects clearly and in detail to customers and individuals at all levels
- Self- motivated to deal with any challenges faced, ensuring objectives are delivered timeously without compromising on safety, quality or customer service
- Attention to detail is necessary in order to recognise and resolve issues as they arise, ensuring designs comply with Company and statutory regulations and the job is designed at the highest level of quality and standard
- Skilled in maintaining excellent relationships with customers, ensuring every part of the journey from quote to completion is handled expertly
- Knowledge of the Electricity Network or an electrical qualification would be advantageous to this role but not essential
What’s in it for you
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.
At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that – so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include:
- 36 days annual leave
- Holiday purchase – perfect your work/life balance with extra annual leave
- Share Incentive Plan and Sharesave Scheme
- Payroll giving and charity matched funding
- Technology Vouchers – save more and spread the cost of your technology purposes
- Count us in – pledge to reduce carbon emissions and help fight climate change
- Electric Vehicle Schemes – to help you transition to green/clean driving
- Cycle to Work scheme and public transport season ticket loans
- Options to purchase dental insurance, private medical insurance, health cash plan and annual health assessments
- Life Assurance (4x salary)
- Access to ‘nudge’ financial wellbeing support
- Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more
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