Manager, People Insights & Analytics

About Stitch Fix, Inc.

Stitch Fix (NASDAQ: SFIX) is the leading online personal styling service that helps people discover the styles they will love that fit perfectly so they always look – and feel – their best. Few things are more personal than getting dressed, but finding clothing that fits and looks great can be a challenge. Stitch Fix solves that problem. By pairing expert stylists with best-in-class AI and recommendation algorithms, the company leverages its assortment of exclusive and national brands to meet each client's individual tastes and needs, making it convenient for clients to express their personal style without having to spend hours in stores or sifting through endless choices online. Stitch Fix, which was founded in 2011, is headquartered in San Francisco.

About the Role

Stitch Fix is searching for a unique individual for the Manager, People Insights & Analytics role. This role requires a blend of expertise in talent analytics, employee listening, and people data management. The successful candidate will be hands-on and involved in establishing Stitch Fix’s listening strategy, integrating experience/engagement measures with talent analytics to support evidence-based decision-making.

This role will create and execute an integrated people insights and analytics roadmap that enhances a data-driven culture, improves reliability and trust, and advances Stitch Fix’s org health metrics and insight generation. These high-impact initiatives support our business priorities across People and Culture (P&C) teams, including Talent Management, Diversity, Equity and Inclusion, and Business Partner teams.

This role can be based remotely (US), and will report directly to the Director of People Operations & Analytics.

You're excited about this opportunity because you will…

• You are bright, kind, and motivated by challenge; thrive in framing problem statements and breaking down use cases to deliver timely results
• You are practical and innovative in data-storytelling and designing durable workflows across partner teams to measure and communicate impact
• You can work backwards from business, organizational, and cultural objectives in partnership with senior leaders to develop and implement a multi-year integrated People Analytics roadmap.
• You want to advance people analytics scalability and automation by deploying self-service reporting solutions that enable stakeholders across the company to apply data to their use cases effectively.
• Design and execute our employee listening roadmap and action planning strategy in partnership with senior leaders and our Business Partner teams
• Establish organizational readiness plans and lead change management efforts across P&C to improve data literacy, advance organizational health metrics, and improve business decisions
• Own people analytics platform management, Qualtrics, OneModel, and Looker, and align with source system owners (e.g., HRIS) and relevant partner teams across IT, legal, and people ops to develop and implement data governance across our systems

We’re excited about you because…

• Bachelor’s degree or equivalent work experience in a field that emphasizes analyzing, displaying, or reporting on data (e.g., Business Analytics, Human Resources Management, Applied Statistics, Data Science), MBA/MA/MS preferred
• 5+ years of relevant People/Talent data and analytics experience in Human Resources, measuring and communicating organizational health metrics and providing insights into workforce problems using quantitative and qualitative approaches
• 2+ years of designing and managing employee listening programs, including pulse surveys, action planning, and integrating talent metrics to enable people-related decisions.
• Hands-on experience with one or more BI Platforms/visualization tools, including OneModel or Looker
• Hands-on Experience with Workday
• Experience creating and analyzing employee survey data using Qualtrics
• Experienced with data lifecycle management, visualizations, data storytelling, developing storyboards/dashboards, and insight generation.
• You are an exceptional problem solver with a dynamic range ability to transition between detailed data and high-level insights.
• Skilled in driving change management and adoption with a focus on communicating impact and outcomes; this may include summarizing complex concepts, decisions, and risks to teams across the business.
• Excellent verbal/written communication skills, effective presentation skills, and comfort with executive-ready summaries and presentations (Google Slides, Microsoft PowerPoint, etc.).
• Advanced proficiency with Google Sheets and Excel
• Experience with basic inferential statistics and research methods
• Experience building and debugging data pipelines
• You translate ambiguous questions into structured hypotheses, identifying key drivers and creating compelling narratives and insights.
• You are curious about people and love learning from different backgrounds, working styles, and perspectives. You also adapt your approach to succeed.
• You question the status quo and others’ “playbooks” as you look for opportunities to innovate and break conventions where you think we can improve.

Why you'll love working at Stitch Fix…

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail.
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do.
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

Tagged as: remote jobs