Content Coordinator

We are seeking a highly organized and detail-oriented Performance Creative Content Coordinator who is a self-starter and an excellent communicator. This role involves overseeing outreach and ongoing communication with content creators and external partners we’re interested in working with to develop content for the Lume and Mando brands. This role will collaborate closely with our creative strategists to ensure that briefs and requested edits to existing assets are clearly articulated to external partners and our internal Creative team. You will be a key member of a small, but mighty Creative Strategy & Performance function within the business to keep things organized and running smoothly.

Key Responsibilities:

• Content Creator Outreach and Management: Conduct outreach to external creators (both directly and through job boards), maintaining comprehensive records of all communications, tracking their status (e.g., initial contact, negotiation, confirmed partnership), and providing regular updates on outreach progress. Manage all communication with our growing/evolving roster of creators-on-retainer.
• Creative Briefing: Work with the creative strategists to brief external partners, content creators, and our internal Creative team in order for them to successfully develop paid and organic content. Translate meeting notes and video frameworks into creative assignments within our project management system.
• Legal Contracts and Payment Setup: Act as the go-between for external partners and our internal legal and finance teams to execute and finalize legal agreements and get partners set up in our vendor payment system. Create an organized system to keep track of contract terms, dates, and payments across time.
• Content Delivery Oversight: Monitor and follow up on creator and external partner deadlines, ensuring all content (videos, images, etc.) is delivered on time and on-brief. Place and track orders to make sure creators have the products they need to develop content.
• UGC Platform Setup & Review: As needed, set up accounts on UGC platforms that connect brands with creators, review and assess potential creator connections, and recommend suitable individuals for collaboration.
• Job Listing Management: As needed, post and manage job listings on platforms such as Backstage and Fiverr, monitor applications, and handle responses in a timely and professional manner.
• Landing Page Development: Help project manage the ideation, development, and testing of new and iterative landing page concepts, ensuring performance marketing channel managers, web designers, copywriters, and creative strategists are continuously building and testing new landing page experiences.

Skills and Qualifications:

• Self-starter with a “no job too small” mentality
• Strong written and verbal communication skills, with the ability to communicate effectively across different time zones. Clear, concise, and proactive.
• Excellent organizational and multitasking abilities, with experience managing multiple projects at once. Able to build organized tracking and reporting systems.
• Experience in marketing coordination, creator/influencer outreach, or a similar role.
• Familiarity with platforms like Backstage, Fiverr, and UGC creator networks is a plus.
• Basic understanding of contracts and legal processes.
• Keen attention to detail and a proactive approach to follow-ups.
• Ability to work independently in a remote role and manage time efficiently.

Requirements:

• Reliable internet connection and computer.
• Excellent writing and English skills
• Availability on slack and for meetings during U.S. Central Time Zone business hours.

Benefits and perks

• Medical, dental, and vision coverage
• 401k match
• Equity in Harry’s 
• Flexible time off and working hours
• Wellness and L&D stipends
• 4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years 
• Up to 20 weeks of pregnancy leave and up to 16 weeks of parental leave
• Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
• Free products from all of our brands