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    About the Candidate

    Shelly Taylor
    (910) 262-2992

    PROFESSIONAL SUMMARY Friendly disposition and optimistic Mortgage Professional with an extensive background in real estate lending and related legal aspects. Ability to achieve results through energetic determination and positive focus. Competent in the successful development of productive and professional relationships as a team player both internally and externally. Excellent critical thinking skills keen at navigating through changing and challenging markets.

    Loan Closer Funder (Remote)
    Reverse Mortgage Funding LLC

    Dec 2021 – Nov 2022 (1 yr)

    *Managed application workflow to provide timely approvals and meet deadlines while maintaining high-quality deliverables. * Utilized organization in assembling necessary documents to ensure exact comparison with LOS data. * Collaborated with departmental leaders to implement goals by developing a more streamlined process to increase productivity. * Analyzed and calculated applicants’ financial status, credit, tax returns, and collateral to determine the risk and feasibility of loan purchases by investors. * Ensured pipeline maintenance of loan account records for completeness and accuracy according to bank policy. * Maintain a current knowledge base of existing and emerging regulations, standards, and guidance documents.
    Loan Processor/Closer/Funder (Remote)
    Northpointe Bank

    Jul 2020 – Oct 2021 (1 yr 4 mos)

    *Assembled and compiled documents for loan closings and prepared real estate settlement statements using knowledge and expertise with various loan types and products. * Examined mortgages, liens, judgments, easements, plat books, maps, contracts, and agreements to verify properties’ legal descriptions, ownership, and restrictions. * Integrated information from multiple sources to enable efficient processes, enhanced credit analysis, and streamlined reporting. * Verified and examined information of each pipeline file cross-referencing closing documents for accuracy, completeness, and compliance to sign funding wire and authorize releasing of funds without delay. * Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement. * Broad knowledge of FHA, VA, Reverse, Construction, SBA, Commercial, and Conventional loan programs and functions.
    Operations Manager-Certified Signing Agent
    SeaShells Coastal LLC

    Apr 1, 2005 – May 1, 2020 (15 yrs 2 mos)

    *Impeccable customer service focused representative on behalf of lenders and title companies in conducting retail and commercial real estate settlements for all 50 states, including purchase, refinance, construction, and equity lines of credit. * Manage the entire real estate closing process of over 90 loans a month in compliance with real estate contracts, lender instructions, and title requirements by performing pre-closing and post-closing detailed audits. * Interact with all parties to the transaction including realtors, lenders, attorneys, and builders to obtain any pertinent documentation required per the closing instructions to avoid a delay in funding. * Collaborate with the production department and legal counsel to resolve title issues such as ownership, legal descriptions, easements, and tax liens. * Assist borrowers by clarifying closing documents in a clear and understandable manner to ensure questions or concerns are escalated and a mutual resolution is achieved prior to the consummation of documents. * Obtain proper identification and signature(s) on all closing documents and notarize accordingly. * Follow strict non-disclosure and confidentiality privacy. * Awarded the honor of VIP and High-Profile client representative and first right of refusal over other vendors in receiving closing assignments based on 100%customer satisfaction facilitating the end-to-end closing process and prompt return of error-free executed documents.
    Real Estate Legal Processing and Closing Administrator
    Attorney Steven F. Siegel

    Oct 1, 2002 – Apr 1, 2005 (2 yrs 7 mos)

    *Developed and implemented strategies for managing a personal pipeline with a minimum of 30 consistent real property transactions weekly from file opening to closing. * Effectively communicate with clients, lenders, real estate professionals, title company personnel, other law firms, insurance companies, various third parties, and government departments with a keen focus on raising operational and client standards. * Understand articulate calculations in preparing final settlement statements and closing packages based on lender instructions. * Astute due diligence to accurately compile all legal documents by efficiently communicating with customers during the process to ensure a seamless loan experience from inception to document execution. * Utilize a checklist for reviewing the accuracy of the title search for ownership and lien(s) to prepare and order the preliminary title commitment and final title policies. * Prepare and sign checks/wires for disbursement of proceeds according to operational standards according to the balanced settlement statement.

    University of North Carolina Wilmington
    Bachelor of Arts, Criminal Justice
    Cape Fear Community College
    Associate of Arts

    Licenses & certifications
    Notary Public Commission – North Carolina Department of the Secretary of State
    Issued Jun 2004 – Expires Jun 2024

    Credential ID 20041590238

    High Level Of Accuracy  Problem Solving  Microsoft Office  Time Management  Critical Thinking  Attention to Detail  Customer Service Management  Data Entry  Real Estate Financing  Strategic Communications

    Honors & awards
    VIP and High Clientele Agent Representative – ServiceLink
    Jan 2011

    Awarded each year through 2020
    Excellence in Customer Service and Accuracy – Bk Attorney Services
    Jun 2012

    Awarded each year through 2020

      Attention to Detail  Critical Thinking  Customer Service Management  Data Entry  Microsoft Office  Problem Solving  Real Estate Financing  Strategic Communications  Time ManagementHigh Level Of Accuracy
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