Shelly Taylor
About the Candidate
Shelly Taylor
srtilmnc@gmail.com
(910) 262-2992
linkedin.com/in/shellytaylor-nc
https://portal.humantelligence.com/u/6393703fead8f29623608dbe?locale=en
Summary
PROFESSIONAL SUMMARY Friendly disposition and optimistic Mortgage Professional with an extensive background in real estate lending and related legal aspects. Ability to achieve results through energetic determination and positive focus. Competent in the successful development of productive and professional relationships as a team player both internally and externally. Excellent critical thinking skills keen at navigating through changing and challenging markets.
Experience
Loan Closer Funder (Remote)
Reverse Mortgage Funding LLC
Dec 2021 – Nov 2022 (1 yr)
*Managed application workflow to provide timely approvals and meet deadlines while maintaining high-quality deliverables. * Utilized organization in assembling necessary documents to ensure exact comparison with LOS data. * Collaborated with departmental leaders to implement goals by developing a more streamlined process to increase productivity. * Analyzed and calculated applicants’ financial status, credit, tax returns, and collateral to determine the risk and feasibility of loan purchases by investors. * Ensured pipeline maintenance of loan account records for completeness and accuracy according to bank policy. * Maintain a current knowledge base of existing and emerging regulations, standards, and guidance documents.
Loan Processor/Closer/Funder (Remote)
Northpointe Bank
Jul 2020 – Oct 2021 (1 yr 4 mos)
*Assembled and compiled documents for loan closings and prepared real estate settlement statements using knowledge and expertise with various loan types and products. * Examined mortgages, liens, judgments, easements, plat books, maps, contracts, and agreements to verify properties’ legal descriptions, ownership, and restrictions. * Integrated information from multiple sources to enable efficient processes, enhanced credit analysis, and streamlined reporting. * Verified and examined information of each pipeline file cross-referencing closing documents for accuracy, completeness, and compliance to sign funding wire and authorize releasing of funds without delay. * Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement. * Broad knowledge of FHA, VA, Reverse, Construction, SBA, Commercial, and Conventional loan programs and functions.
Operations Manager-Certified Signing Agent
SeaShells Coastal LLC
Apr 1, 2005 – May 1, 2020 (15 yrs 2 mos)
*Impeccable customer service focused representative on behalf of lenders and title companies in conducting retail and commercial real estate settlements for all 50 states, including purchase, refinance, construction, and equity lines of credit. * Manage the entire real estate closing process of over 90 loans a month in compliance with real estate contracts, lender instructions, and title requirements by performing pre-closing and post-closing detailed audits. * Interact with all parties to the transaction including realtors, lenders, attorneys, and builders to obtain any pertinent documentation required per the closing instructions to avoid a delay in funding. * Collaborate with the production department and legal counsel to resolve title issues such as ownership, legal descriptions, easements, and tax liens. * Assist borrowers by clarifying closing documents in a clear and understandable manner to ensure questions or concerns are escalated and a mutual resolution is achieved prior to the consummation of documents. * Obtain proper identification and signature(s) on all closing documents and notarize accordingly. * Follow strict non-disclosure and confidentiality privacy. * Awarded the honor of VIP and High-Profile client representative and first right of refusal over other vendors in receiving closing assignments based on 100%customer satisfaction facilitating the end-to-end closing process and prompt return of error-free executed documents.
Real Estate Legal Processing and Closing Administrator
Attorney Steven F. Siegel
Oct 1, 2002 – Apr 1, 2005 (2 yrs 7 mos)
*Developed and implemented strategies for managing a personal pipeline with a minimum of 30 consistent real property transactions weekly from file opening to closing. * Effectively communicate with clients, lenders, real estate professionals, title company personnel, other law firms, insurance companies, various third parties, and government departments with a keen focus on raising operational and client standards. * Understand articulate calculations in preparing final settlement statements and closing packages based on lender instructions. * Astute due diligence to accurately compile all legal documents by efficiently communicating with customers during the process to ensure a seamless loan experience from inception to document execution. * Utilize a checklist for reviewing the accuracy of the title search for ownership and lien(s) to prepare and order the preliminary title commitment and final title policies. * Prepare and sign checks/wires for disbursement of proceeds according to operational standards according to the balanced settlement statement.
Education
University of North Carolina Wilmington
Bachelor of Arts, Criminal Justice
Cape Fear Community College
Associate of Arts
Licenses & certifications
Notary Public Commission – North Carolina Department of the Secretary of State
Issued Jun 2004 – Expires Jun 2024
Credential ID 20041590238
Skills
High Level Of Accuracy Problem Solving Microsoft Office Time Management Critical Thinking Attention to Detail Customer Service Management Data Entry Real Estate Financing Strategic Communications
Honors & awards
VIP and High Clientele Agent Representative – ServiceLink
Jan 2011
Awarded each year through 2020
Excellence in Customer Service and Accuracy – Bk Attorney Services
Jun 2012
Awarded each year through 2020