United States
Member Since 2021

Marverth Pinto Sagastume


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    About the Candidate

    To pursue a rewarding career, seek a challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth.

    08/2010 - 12/2014
    Roosevelt University Bachelor of Science in Business Administration: Management

    8/2006 - 6/2010
    Cristo Rey Jesuit High School High School Diploma

    05/2018 - 08/2019
    Oldcastle Building Envelope: Chicago Administrative Assistant

    Assisted with office administrative duties, typing, filing, copying, scanning, and answering the phone.
    • Answered about 20 inbound calls from customers per day using the Mitel program/telephone.
    • Proofread / double keyed orders to check for errors and then validated the orders.
    • Checked incoming acknowledgements and filed.
    • Provided warranty paperwork for glass orders.

    01/2018 - 05/2018
    Combined Insurance: A Chubb Company - Employed through Aerotek Staffing Agency Chicago Call Center CSR – Temp

    Contacted policy holders as part of the welcoming campaign.
    • Made over 100 outbound calls per day to policy holders.
    • Conducted a Customer Satisfaction Survey in the Latino Market in both Spanish and English plus entered the results into Excel and Clarify database.

    11/2015 - 04/2016
    Maximus Inc. - Employed through Apple One Staffing Agency Chicago Call Center Administrative Analyst – Temp

    Helped to process Medicaid enrollments and applications for the State of Michigan.
    • Looked through databases to process enrollments and entered data to process applications.
    • Answered about 34 calls daily with a mix of general information, enrollments, and applications.
    • Received a MI-SSP Call Center Award for great customer service during February 2016.

    10/2010 - 04/2011
    Roosevelt University - Office of the University Librarian University Work Study (internship) – Roosevelt University

    Performed research on Higher Education for minorities and included information on how to obtain funding such as scholarships.

    Adobe Photoshop 2021Attention to detailBilingualClarifyDoclinkIllustrator 2021InDesign 2021Microsoft Office SuiteMitel Phone SystemNeat gift wrappingTranslate Documents
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