Jordan Marks
About the Candidate
JORDAN MARKS
UX Designer
jrmarks43@gmail.com
415-246-6321
Jordanrmarks.com
BRAND STATEMENT
From conducting competitive analysis for commercial real estate appraisers to presenting digital marketing packages for the trade industry to serving on cross-functional teams, I have a broad foundation of experience in research, sales and marketing. I am a genuinely curious person who strives to design platforms with empathy.
TOOLS
Photoshop – Figma – HTML/CSS/JavaScript – Miro – Whimsical – Excel -InDesign
SKILLS
Design Research – Data Analysis – Survey Design – Data Analysis – Design Thinking – Consumer Insights – Interaction Design – Visual Design – Wireframing – Sketching – Ideation – Accessibility
RELEVANT EXPERIENCE
Make-it-MVP
Product Lead Apr 2021 – Present
– Oversaw the communication process between product owners, design and development teams
– Restrengthened the design team by spearheading excessive challenges such as UX Writing, design systems, and converting mid-fi wireframes to hi-fi prototypes
Product Designer Feb 2021 – Present
– Participated in the agile design process from discovery to testing for animal-centric social media site
– Collaborated with stakeholders, product managers, and developers to formulate the most viable product
– Compiled research data backing design decisions for onboarding process and payment process
General Assembly – User Experience Design Apprentice June 2020 – Aug 2020
Projects Include:
Enlighten Robotics | UX Design Consultant | Team Client Project July 2020 – Aug 2020
3 Week Sprint
– Collaborated with a three person cross-functional team client project to design robotics dashboard from scratch
– Performed comparative research, layout and feature analysis,designed # wireframes and two interactive prototypes
– Delivered final prototype for client to present to potential shareholders
Medical Guardian | UX/UI Design Researcher | Team Concept Project July 2020
2 Week Sprint
– Team concept project to design an iOS app connecting to emergency response devices
– Conducted competitive and comparative research as well as third party research, managed information architecture, and designing and conducting surveys
– Designed wireframes and interactive prototypes for usability tests
– After 2 design interactions, usability scores went from 72% to 100%
ADDITIONAL EXPERIENCE
Blalock Consulting – Remote June 2012 – June 2020
Market Researcher
– Compiled and summarized competitive research using both quantitative and qualitative research on approximately 500 hundred hotel properties in the U.S
– Conducted data analysis on hotel markets using methods such as feature inventory, revenue or occupancy trends, and unemployment growth
Service.com.au – Surfers Paradise, QLD, AU Aug 2018 – Dec 2018
Jr. Account Manager
– Performed over 100+ calls on a daily basis in a full-cycle sales process from prospecting to closing with payment details in a fast-paced environment
– Expanded online exposure for tradespeople and service providers seeing at least 10% growth in new business for 10 clients in 3 month span
– Followed up with clients to ensure they were properly utilizing the product and making the most of incoming customers to their business
Brayton Purcell – Novato, CA April 2017 – June 2018
Bankruptcy Research Clerk
– Followed procedures to process approved, dismissed, and deficient claims from established trusts belonging to defendants
– Expedited the settlement process by adding new material to firms information systems on claims for clients who had contracted work-related illnesses such as mesothelioma and asbestosis
– Successfully contributed to the finalization of settlements totaling over $1 million
Austel Marketing – Robina, QLD, AU May 2016 – Nov 2016
Outside Sales Representative
– Initiated over 200 daily calls regarding financial services while generating over 50 leads per week
– Recommended the appropriate product based on customer needs, demographic information and applicable regulations
Brayton Purcell – Novato, CA Jan 2015 – Nov 2015
Data Researcher
– Contributed to the renovation of the company’s legal case management system
– Conducted thorough research to rearrange information in the systems contact list for the company’s public relations project
– Reduced over 400gb of excess data in company-wide system
EDUCATION
General Assembly – 3 month User Experience Design Immersive June 2020
Purdue University – B.A. Marketing – May 2014
SOFT SKILLS
Creative – Innovative – Collaborative – Storytelling – Good Sense of Humor – Problem Solving