Jeremi Richardson

About the Candidate

Jeremi Richardson
Castle Rock, CO 80108
jeremirichardson@me.com
+1 303 882 9910
Authorized to work in the US for any employer

Work Experience

Executive Director/Owner
AMYllian Music – Castle Rock, CO
September 2001 to Present

– Project management, contract negotiation, and event producer for stateside and international clients.
– Consulting, teaching, mentoring, and coaching individuals/companies in the art of storytelling, creative development, public speaking, and musical/artistic delivery.

Executive Team Member
Cherry Hills Community Church – Highlands Ranch, CO
December 2020 to February 2022

– Project management, contract negotiation, and vendor management, including creating vision and goals and developing and keeping budgets. I met 100% of the project goals and deadlines.
– Staffing (recruitment, training, and motivation of staff/volunteers.)
– Fulfilled and consistently exceeded customer satisfaction goals (through employee correspondence, scheduling, record tracking, and data communications.) Through my efforts, we noted a 750% increase in engagement over nine months (i.e., 1,200 – 10,200 in attendance) during 2021.
– Oversight of all internal/external communications: corporate branding, graphic design, social media content, proofing/designing weekly emails, and in-service interactive media.

Worship Director
North Cleveland Church of God – Cleveland, TN
March 2019 to February 2022

– Project manager supporting event organization by handling the design, scheduling, and rebranding of a team of 100+.
– Improved remote engagement during a global pandemic, increased company engagement via social media strategies and personalized touchpoints by 100%, and expanded our global reach
– Excelled in consulting, teaching, mentoring, and coaching individuals/companies in the art of storytelling, creative development, public speaking, and musical/artistic delivery.
– Developed program, coursework, and training for an inter-generational internship program with several local universities. The program grew by 500% in 6 months.

Leadership Team Member
Cherry Hills Community Church – Highlands Ranch, CO
August 2014 to March 2019

– Project manager owning all the stages of multiple client-facing project lifecycles (i.e., budgeting, contract negotiation, and final presentation.)
Encouraged, empowered, and motivated staff development – leading to a certified thriving work culture as noted by BCWI in 2016, 2017, 2018, and 2019.
– Spearheaded a customer engagement project, resulting in a 295.83% (i.e., 24% to 95%) growth in customer engagement between 2015 and 2019. Opened, sorted, and responded to routine correspondence on behalf of senior leaders.
– Set and implemented ambitious goals and strategic growth plans among a team of creatives (musicians, designers), introduced performance evaluations among staff and 300+ volunteers.

Team Lead, Cast Member
Walt Disney Entertainment – Lake Buena Vista, FL
June 2002 to October 2014

– Effectively supervised and took part in day-to-day front-end operations and dynamic customer service interactions.
– Created, edited, and altered customer service experiences for 6-8 daily performances and various corporate functions representing Walt Disney Entertainment. Delivering an interactive and satisfying experience for all customers.
– Trained and mentored top cast members through departmental communications, daily scheduling, weekly training, and daily hours/payroll input.
– Supplied regular reporting on performance and customer interactions to leadership team and high-level executives.

Education
Bachelor of Science in Liberal Arts And Sciences, Lee University – Cleveland, TN
Master of Arts in Worship Arts, California Baptist University – Riverside, CA