Erica Sanchez

About the Candidate

Erica T. Sanchez

6 Wallkill Terrace Ogdensburg NJ 07439| 201-956-8099 | Ericatammy@gmail.com
E-Commerce, Supply Chain, Market Support, and Drop Ship Management

Business savvy professional with years of experience delivering optimal results and business value in a high growth environment. Analyze requirements for the company and vendors. Coordinating ecommerce processes with business development. Provides technical support for supply chain of the organization, utilizing a wide variety of methodologies, and new technologies. Exceptional communication, presentation, and interpersonal skills to grasp new concepts quickly and produce results efficiently.

Skill Areas: wAccurate, efficient, and detail-oriented with strong problem-solving skills wConsistently remain focused and productive in a fast-paced environment wPersistent and driven with strong interpersonal and communication skills wProject management wSupply chain management  wVendor management wMarketing support wEmerging technologies & trends wPractice improvement wAnalytical skills wCritical thinking wMotivated cross-functional team player wQuick application and new technology adaptor wStrive to learn and grow wAble to communicate proficiently in 2 languages: English and Russian wKnowledgeable in Microsoft office 365 wFoundations of Security wJava Programming wProject Planning and Implementation wWeb Design wCyber Security wData and Application Management wMedia and American Culture wSales Trend and Order Entry wData Entry utilizing Kyozou system, Shopify, Ebay, DSCO, Amazon portal wInventory Management and Supply Chain Management wWorks efficiently across departments

PROFESSIONAL EXPERIENCE

Bernard Chaus INC.

Bernard Chaus, Inc. designs, manufactures, and markets women’s apparel. The company was founded in 1975 and is based in New York, New York.

E-Commerce Analyst                                                                                                                 2021- Present

·        Inventory management

·        Drop ship content management

·        E-Commerce

·        Site changes

·        Execute content landing pages and product pages

·        Preform regular site and date audit to ensure accuracy

·        Working in RLM Systems to process sales, production orders

·        Assisting with order processing

·        Set up product listings and update as needed

·        Coordinate with other departments to ensure product information is accurate and accessible

·        Submitting purchase orders

·        Coordinate with Logistics department to make sure shipments arrive on time

·        Open and monitor support cases

·        Maintain and analyze sales reports daily and weekly

Sales Depot INC, Fairfield, NJ                                                                                                             2013-2014

Customer Service Representative

·        Worked efficiently and courteously with customers to achieve satisfaction with their ideal products

·        Assisting customer with placement of orders, tracking and prompt conflict resolution

·        Assisted in company product quality assurance testing

·        Answered incoming calls in a courteous manner and responded to inquiries within scope of knowledge and/or transferred callers as appropriate

Urban Auto Spa, Franklin Lakes, NJ                                                                                    2010 – 2013

Sales/Cashier

·          Operated POS cash register for all sales, services and membership accounts

·          Provided exceptional customer service by ensuring prompt, accurate service

·          Responsible for balancing the cash register at opening and closing

·          Organizing house accounts

·          Answering incoming calls, scheduling appointments and inventory management

EDUCATION

University of Phoenix

BA in Information Technology, Cyber Security                                                                  March 2019

AA in Psychology                                                                                                             Sept. 2014

References available upon request.