About the Candidate
DIGITAL MEDIA | CONTENT CREATION | MARKETING
+1 (310) 596-9662
I am a creative and productive individual who brings 4+ years of experience writing compelling factual copy for various websites. Results-oriented Creator with in-depth knowledge of WordPress, Google AdWords, and SEO. Strong editing and researching skills paired with 60 wpm typing speed.
• Microsoft Office
• Word, Excel, Powerpoint, Outlook, Access, Publisher, Microsoft Visio
• Adobe Photoshop
• Google Docs / Google Drive / Google Calendar
• Training and Development
• Video Creation and Editing
• Technical Writing
• SEO Optimization
AREAS OF EXPERTISE
• Content Creation • Public Relations
• Time Management • Video Publishing
• Pages, Numbers, Keynote
• Final Cut Pro
• Adobe Premiere
Greenlight Financial Technology | Remote – Sales & Tech Support 2021 – Present
Greenlight is a developer of an intelligent debit card designed to help parents monitor their child’s spending habits.
- Decreased customer concerns and responded to inquiries within 1 hour to provide immediate issue resolution.
- Contributed to developing software programs and tools focused on enabling the sales team to communicate and operate more efficiently, which led to 100% achievement of high client satisfaction and sales goals.
- Collaborated with vendor development and support staff to resolve various issues impacting sales activities.
- Managed administrative duties of the sales team as required, effectively anticipating and meeting day- to-day operational needs.
Shop Lit Live | Remote – Multimedia Specialist 2020 – 2021
Shop LIT Live is a live streaming platform that connects brands and merchants to consumers through immersive shopping experiences.
- Developed video concepts and ideas for creative content while overseeing the end-to-end process to generate an average of 60+ viewers per stream.
- Formalized Technical Expertise to assist with the post-production of 10 live video archives by scrubbing, cataloging, and organizing clips, which initiated an increase in brand awareness by 50%.
Beau Monde Magazine | Remote – Intern – Content Creation 2019 – 2020
Beau Monde Traveler shares luxury hotels, resorts, and villa insights on the places you’ll love to stay in worldwide.
- Streamlined campaigns and specific marketing strategies for clients.
- Orchestrated and edited high-quality content and visually impactful programs under deadline pressure with an exciting, captivating, and authentic approach.
- Collaborated with a team of writers and content marketing strategists to create copy promoting clients’ SEO, sales, and thought-leadership goals.
ModSquad | Remote – Moderator & Customer Care Representative 2018 – 2019
ModSquad provides on-demand customer support, content moderation, social media, and community management services globally.
- Collaborated with internal stakeholders to improve the flow of information or content in social media and digital community environments.
- Quantified and resolved complex content issues to achieve turnaround times and standards of quality.
- Scrutinized workflow changes, operational guidelines, and community standards to implement correct policies.