Your north star: As a Workforce Planner at Pomelo Care, you will play a critical role in ensuring optimal staffing levels and effective scheduling of clinicians to meet the needs of our patients. You will be responsible for managing clinician schedules, time off requests, and supporting future planning efforts to ensure appropriate panel sizes. Additionally, you will be involved in special projects as assigned by management.

Key Responsibilities:

Clinician Scheduling: Develop and maintain clinician schedules to ensure adequate coverage for patient appointments and other responsibilities. Coordinate with clinical leads and department managers to address staffing needs and preferences.

Time Off Management: Manage clinician time off requests, including paid time off (PTO) and unplanned time off (UTO). Ensure accurate tracking of available leave balances and timely approval of requests, while balancing operational needs.

Future Planning: Support workforce planning efforts by analyzing patient demand, clinician productivity, and other relevant data to determine appropriate panel sizes and staffing levels. Collaborate with leadership to develop strategies for meeting future staffing needs.

Special Projects: Take on special projects and initiatives as assigned by management, which may include process improvements, system implementations, or other workforce-related initiatives. Demonstrate flexibility and adaptability in addressing evolving organizational needs.

Dependability and Attention to Detail: Maintain a high level of dependability and attention to detail in all aspects of workforce planning and scheduling. Ensure accuracy in scheduling documentation and adherence to established policies and procedures.

Resilience to Change: Adapt to changes in scheduling priorities, staffing requirements, or organizational processes with resilience and flexibility. Proactively identify and address potential challenges to ensure smooth operations.

Who you are

  • Bachelor’s degree in Healthcare Administration, Business Management, or a related field preferred.
  • Previous experience in workforce planning, scheduling, or related roles within the healthcare industry is highly desirable.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines effectively.
  • Detail-oriented mindset with a focus on accuracy and precision in scheduling and data management.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
  • Proficiency in workforce management software and scheduling tools is preferred.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Demonstrated resilience to change and ability to thrive in a dynamic, fast-paced environment.

Why you should join our team

By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the patients we serve. And you’ll learn, grow, be challenged, and have fun with your team while doing it.

We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first. We also offer:

  • Competitive healthcare benefits
  • Generous equity compensation
  • Unlimited vacationD
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