The Vice President of Talent Development and Experience will lead our strategic talent development, performance management, learning, and employee experience organization by designing and deploying initiatives that enable and support our teams and leaders to achieve key short-term and long-term business objectives. You are focused on supporting our highest priority resource – our employees and driving a best in class talent development and employee experience model.

This role reports into the Chief People Officer and works in close collaboration cross-functionally with Cityblock Health senior leadership and the People senior leadership team. The role will drive employee experience and engagement that threads across the lifecycle of the employee and directly bridges with the learning and development and talent development strategies to foster an inclusive culture built on connectedness, trust, and strong relationships. This leader will strategically develop executive leadership and future leaders, while retaining top talent, and leverage data to inform key decisions for enhancing the employee experience and voice of the employee.

In this highly dynamic and visible role, you will be equal parts strategist, builder, program designer, and team leader. You are able to roll up your sleeves and be an independent self-starter and innovator while connecting key initiatives directly to the strategic priorities of the business.

Essential job opportunities: 

  • Performance Management: Design a strong performance culture that develops top talent and incentivizes the right behaviors through a performance management framework, coaching, mentoring, talent reviews, and succession planning.
  • Growth and Leveling Strategy: Launch and manage enterprise-wide leveling guidelines and promotion process tied to overall talent growth strategy.
  • Executive Leadership Development: Leads, develops, and delivers the overall talent management strategy that drives engagement and retention while delivering a clear and scalable approach to supporting leaders across the company.
  • Employee Care Model: Build and deliver a high performing Employee Care Model that provides an exceptional team member experience.
  • Learning: Develop and execute a comprehensive learning and development strategy, aligning it with the company’s mission, values, and goals, to build the team member and leadership skills used to deliver company objectives and fill talent and performance gaps.
  • New Hire Experience: Develop and implement a comprehensive onboarding program for new employees, ensuring a smooth transition and integration into the organization.
  • Employee Net Promoter Score and Feedback Mechanisms: Build and launch mechanisms, including an employee net promoter score, to amplify the voice of the employee and drive action planning aligned to feedback/insights to improve employee engagement.
  • Employee Experience and Engagement: Drive initiatives that move the needle on improving employee engagement and experience, in partnership with business leadership  help enhance a positive, engaged culture that celebrates the interests, talents, and contributions of employees across the company at every level.
  • DEI: Lead and support diversity, equity, and inclusion (DEI) initiatives, ensuring that learning programs and practices promote a diverse and inclusive workplace.
  • Metrics and Insights: Evaluate the effectiveness of talent programs through metrics and feedback, making data-driven decisions to continuously improve and enhance the learning and development experience.
  • Innovation: Stay up-to-date with industry trends, best practices, and innovations in learning and development, employee experience, and DEI to continuously improve and innovate learning programs.
  • Compliance: Ensure compliance with regulatory requirements and industry standards related to learning and development.

Requirements for the Role:

  • Bachelor’s degree
  • 15 years experience in Learning and Development
  • Makes data driven decisions to collect and understand employee experience and develop programs to make a positive impact.
  • Deep knowledge of turnover data and how to accumulate and measure key data points and translate them into action plans.
  • Proficiency in Google Suite, Microsoft Office suite specifically Excel and Powerpoint

What We’d Like From You:

  • A resume and/or LinkedIn profile
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