Virtual Instructional Coach

A Stepful instructor inspires and engages students from day 1 to graduation. They are motivating, high-energy, and supportive. They break down difficult concepts, bring real-life examples from their experience, and share compelling stories with students. Unlike traditional teaching roles, a Stepful instructor is only responsible for the delivery of the content. The Learning Team develops curriculum, lesson plans, and assessments.

The Role

Our goal is for every student to receive a consistently high-quality, positive learning experience, regardless of their instructor. We are looking for an Instructional Coach with demonstrated success in teacher and student growth to support our new instructors.

As a Stepful Instructional Coach, you will deliver virtual coaching cycles to drive growth in instructor success metrics, including a live instruction rating. You will communicate with both Learning Program Managers and Instructor Managers to inform metrics analysis and curriculum updates. This is a remote, contract position.

What You’ll Do

• Lead instructor onboarding and monitor engagement with the Instructor Academy
• Conduct 1:1 and group onboarding sessions with new instructors
• Conduct bi-weekly coaching cycles with new instructors
• Report to a member of the Learning Team to share the impact of your coaching and any other findings
• Monitor changes to instructor metrics in response to coaching, such as live instruction rating (from student survey), live class attendance, and weekly pass rate
• Support implementation of live learning initiatives, such as updates to lesson flows

Minimum Qualifications

• At least 5 years of classroom or online teaching experience
• Demonstrated effectiveness as a teacher, instructional coach, and/or academic leader in improving student outcomes
• Ability to determine and carry out specific coaching strategies to help online instructors grow and see improvement in their student outcomes
• Experience teaching and leading diverse student populations
• Ability to quickly build relationships and rapport with diverse adult learners
• Ability to commit 20 hours per week
• Stellar writing and communication skills
• Familiarity with Google Drive and Google Documents
• Excellent organizational skills and ability to meet deadlines
• Receptiveness to constructive feedback on style and substance

Preferred Qualifications

• An education-related Master’s degree or higher
• Previous teaching experience in an online environment
• Previous coaching or professional development experience for online instructors
• Professional development, certification, or coursework in inclusive education, universal design for learning (UDL), or exceptional education
• Experience teaching students with disabilities or supporting instructors who work with diverse learners
• Knowledge of accessibility best practices in online learning environments
• Familiarity with assistive technologies and accommodations in virtual classrooms

Bonus Points if you have:

• Experience teaching adult learners
• Experience in an allied health care role or health care education

Job Types: Contract, Part-time, Remote

Salary: $35-$45 per hour

Commitment: 20 hours per week

Schedule: Flexible hours for asynchronous work, plus some availability for weekly meetings during EST business hours