Faire’s Risk team is seeking a highly motivated Verification Associate to analyze and verify small businesses. This role includes weekend work on a monthly basis.

What you’ll do 

  • Verify small businesses (retailers and brands) using social media, geolocation data, or by requesting additional information from them as necessary
  • Contribute towards the implementation of risk management policies, procedures, and tools
  • Monitor Faire credit exposure by reviewing account balances and assigned credit limits
  • Work with Sales and Support teams to streamline communication, improve efficiencies, and provide a world-class customer experience

Qualifications

  • 1+ years of experience in financial services, tech, or related industry
  • Ability to spot patterns from discrete and vague data points (e.g. social media, financial data, Faire transactional data)
  • Strong written and verbal communication skills; ability to interact with customers in a clear and concise manner, primarily via email
  • Strong customer focus and the ability to balance Risk mitigation alongside a positive customer experience; demonstrated ability in conflict-resolution
  • Strong analytical and decision-making skills
  • Ability to work with others in a closely collaborative team environment
  • Passionate, relentless resourcefulness and the ability to thrive at a fast-paced startup — you’re willing to do what needs to be done for the success of your team and you are comfortable with change

Bonus

  • Prior experience in Risk, Fraud, or Trust and Safety teams
  • Experience working with various tools and systems including Zendesk

Salary Range

California / New York: the pay range for this role is $61,000 – $83,500 per year.

Colorado / Washington / New Jersey: the pay range for this role is $55,000 – $75,500 per year.

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