Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:

  • Care deeply about what you do and about making commerce better for everyone
  • Excel by seeking professional and personal hypergrowth
  • Keep up with an unrelenting pace (the week, not the quarter)
  • Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
  • Bring critical thought and opinion
  • Embrace differences and disagreement to get shit done and move forward
  • Work digital-first for your daily work

About the role

Product Managers at Shopify manage the entire lifecycle of a product (or group of products) by leading multidisciplinary teams and providing centralized vision, knowledge, and direction in alignment with Shopify’s goals.

We have multiple openings within our Core product group at different levels, which include Senior Product Manager, Staff Product Manager, and Senior Staff Product Manager. We believe in assessing team fit and leveling throughout our interview process to ensure the best match for both the candidate and our teams.

What you’ll do:

  • Collaborate with and inspire engineering, data, UX, and other teams to create compelling technical patterns, design systems, and shared features.
  • Deeply understand customer needs and advocate for future customers.
  • Continuously build trust and improve the team and product.
  • Ensure timely delivery of assigned work.
  • Maintain high standards of quality.
  • Take ownership of the success and quality of your products.
  • Drive cross-functional and cross-discipline stakeholder alignment.
  • Demonstrate good judgment and accuracy in decision-making.
  • Embrace accountability for the products you develop and understand their impact through customer feedback.
  • Play a key role in solving the most challenging aspects of your projects.
  • Simplify processes to enable others to work more efficiently.

Qualifications

  • Experience as a Technical Product Manager at modern tech, consumer-facing app, and/or SaaS companies.
  • Experience leading the definition, building, and shipping of complex technical products at scale.
  • Experience creating long-term product strategy and defining success metrics for your product areas.
  • Genuine user empathy and passion for solving their most complex problems with the products you ship.
  • Skills to drive ‘build, partner, or acquire’ decisions for your product area.
  • ​​​​​​Experience providing feedback and inputs in technical and architectural design.
  • The ability to distill technical concepts to business users and vice versa.
  • An entrepreneurial mindset – you must be comfortable rolling up your sleeves, thriving in ambiguity, and getting the work done.
  • Experience influencing key technical and non-technical stakeholders, driving buy-in for your ideas, and telling exceptional stories around why and what product you are building.
  • A talent for storytelling.
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