Technical Operations Manager

The Technical Operations Manager is responsible for spearheading product initiatives within the Supply Team, focusing on supply chain-oriented products and engaging in customer-facing projects. This role is ideal for individuals with a strong foundation in product management who are capable of bridging the gap between technical development and market delivery.

Key Responsibilities:

• • Product Development and Management: Lead the development and lifecycle management of products related to the supply chain, ensuring they fulfill market needs and align with organizational goals.
  • USPS Product Initiatives: Manage specific product launches that incorporate USPS-based solutions, aligning with broader business objectives while adhering to regulatory standards.
  • Cross-functional Collaboration: Engage with various internal teams, including sales, marketing, and customer support, to drive product success and ensure seamless market entry.
  • Operational Improvement: Apply operational and supply chain expertise to enhance product development processes, focusing on efficiency and effectiveness in production and delivery.
  • Market Analysis: Perform thorough market research and competitor analysis to guide strategic product decisions and position products competitively.

What will you bring to this role…

• • Experience: At least 2+ years in product management or a closely related field of technical ownership. Experience in operations, supply chain management, mailing, LSS, or manufacturing is highly beneficial.
  • Education: Bachelor’s degree in Business, Engineering, Supply Chain Management, or related fields. Advanced degrees or certifications in product management or operational logistics are advantageous.
  • Skills:
    • Strong analytical and problem-solving capabilities.
    • Proficient in SQL and familiar with API testing and development tools such as Postman.
    • Excellent communication and team collaboration skills.
    • Bonus: Experience in mailing, supply chain, manufacturing, or other operational roles is highly valued.
  • Soft Skills Detail-oriented, proactive, and capable of managing multiple priorities. Should be adaptable and customer-focused, with a drive to integrate product and operational strategies effectively.

Career Path and Development:

• Growth Opportunities: This role is designed to offer significant advancement within product management and supply chain functions, potentially leading to higher strategic or operational roles.
• Training and Development: Commitment to continuous professional development through industry-specific training, workshops, and seminars.

Additional Information:

In this role, the Technical Operations Manager will be crucial in integrating technical product development with operational processes, significantly impacting the efficiency of the supply chain and enhancing customer satisfaction.

Compensation Information

This position is structured to receive a base salary + Restricted Stock Units

Base salary: $92,000 – $112,500