The e-commerce experience has been static for 20+ years and is one of the largest opportunities for disruption in the startup space today. Livestream shopping is a $170B GMV market in China and has grown 100% YoY. Retail is a $5T market opportunity!

⚙️About the Office of the CEO

Whatnot is hiring a Strategy & Ops Associate to the Office of the CEO. The Office of the CEO tackles big issues that are facing the business, supports executive decision-making and runs important internal operating processes.

In this role, the Strategy & Ops Associate will gain a front-row seat to high-growth leadership and company-building, working directly with Whatnot’s Chief of Staff, CEO and other senior leadership. This role will lead large, critical initiatives and solve complicated, unstructured problems that touch every department. The responsibilities will change frequently in a fast-paced and challenging environment, but you will learn continuously and never be bored!

This role is a terrific introduction to Whatnot for impactful individuals to learn and grow. After a year in position, candidates may matriculate elsewhere into Whatnot roles across the Company.

💻 The Role

  • Lead cross-functional projects to scale functions and capabilities
  • Proactively identify inhibitors to growth
  • Define and measure critical important metrics
  • Drive efficiency and transparency in processes
  • Ensure roles and personnel are aligned to objectives
  • Work with leaders across the company to align and track company goals
  • Create systems and structures to improve cross-functional collaboration and communication
  • Work with Chief of Staff and CEO on all essential issues and help Whatnot run more smoothly

👋 You

Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here.

  • 3 – 4 years experience in a fast-growing startup, consulting, or investment banking/private equity
  • Hungry for new opportunities and challenges
  • Curious to learn about different parts of the business and how to pull certain levers to grow faster
  • Fast-moving, requires little oversight to deliver
  • Proven leadership and relationship-building skills
  • Demonstrated ability to solve problems using data and process improvement
  • Able to move remarkably fast with little structure, guidance

🙏 Nice to Have

  • Experience working on a marketplace or a two-sided platform.
  • Experience working in a startup
  • Experience or passion for buying and selling in online marketplaces communities
  • SQL & Dashboard experience

🎁 Benefits

  • Competitive base salary and stock options
  • Unlimited Vacation Policy and No Meeting Holidays
  • Health Insurance options including Medical, Dental, Vision, Life, Short term disability & Long term Disability
    • Whatnot covers 99% of employee premium costs, and 75% of dependent care premiums for Medical
    • Dental and Vision sponsored 100% by Whatnot for employees and dependents
  • Work From Home Support
    • Laptop provided by Whatnot and home office setup allowance
    • $450 work-from-anywhere quarterly allowance for cell phone, internet, or co-working space
  • Up to $500 monthly to spend within Whatnot App
  • Care benefits
    • $1,350 quarterly allowance on food
    • $1,500 quarterly allowance for wellness
    • Paid Parental Leave
    • $20,000 for family planning, such as adoption or fertility expenses
    • During the COVID-19 Pandemic, Whatnot provides a $20,000 annual allowance towards Nannies, Daycare, and Caregiving support
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