Strategic Consultant

The Strategic Consultant owns Greenhouse’s largest and most complex paid strategic enablement engagement via Professional Services. You will be an integral member of the Customer Success and Professional Services teams, accelerating Greenhouse-led implementations and conducting system audits, strategic advisement, reconfigurations, and change management.

High proficiency with Greenhouse Recruiting is only part of the skillset we’re looking for. A successful candidate will be skilled at distilling complex needs into digestible workflows and feels comfortable inspiring decision-makers to action.

Who will love this job

• An organized multitasker – you can handle multiple complex engagements simultaneously and never lose sight of detail and organization in the process
• A collaborative teammate – you work with both internal and external stakeholders to drive the success of projects
• A strategic thinker – you’re an expert in all things Greenhouse and Talent Acquisition best practices and policies, and use your knowledge to advise and provide clear and actionable recommendations
• A creative builder – you see the gaps in processes and actively work to optimize documentation, resources, people, tools, workflows, etc.
• An advocate – you turn customers from passive users to active champions of our product

What you’ll do

• Work strategically with our largest and fastest-growing customers to help upgrade their workflows, systems, configurations, and recruiting strategies
• Build documentation and playbooks to standardize consulting engagements and processes
• Strategize and oversee the Professional Services lifecycle of multiple projects at a time
• Partner with customers for specific lengths of time to advise, educate, and facilitate changes based on your recommendations
• Engage in change management and evangelism
• Conduct account and workflow audits, including detailed recommendations

You should have

• Extensive Greenhouse or ATS knowledge
• Project management experience
• Experience helping to build internal program and process improvements
• Excellent verbal and written communication skills; assertive, strategic, and thoughtful
• Demonstrated ability to manage and work well on a team, and adapt to a constantly changing environment with competing priorities
• Demonstrated ability to effectively facilitate workshops with large audiences driving toward consensus and decision-making
• Your own unique talents! Your background has given you a unique perspective and set of transferable skills that aren’t always in alignment with a given role – but those are qualities we value at Greenhouse. If you don’t meet 100% of the qualifications outlined above, we still strongly encourage you to apply

Applicants must be currently authorized to work in the United States on a full-time basis.

If you are based in California, we encourage you to read this important information for California residents linked here.

The national pay range for this role is $93,900 – $140,900.