Staff User Experience Researcher

Babylist is looking for a Staff UX Researcher to join our product team! In this role, you will take a comprehensive view of Babylist’s user experience landscape, establishing yourself as the go-to expert on our users, their pain points, and their needs.This person should demonstrate a strong capability to develop and execute a robust research plan, prioritizing the identification and resolution of user pain points. Their work should directly influence product development and design choices, ensuring a user-centric approach.

Additionally, we’re looking for someone who can effectively evangelize and advocate for our users within the organization, showing how user insights drive our strategic direction and growth. This role will set the foundation for scalable, user-focused initiatives.

Who You Are

• You excel at taking a holistic view of the organization’s research landscape by proactively identifying and understanding the bigger picture, including roadmaps, initiatives, metrics, and user pain points across the company
• You initiate and lead high-impact research efforts that align with the business’s overarching goals and user needs, driving meaningful changes in the user experience and contribute to business success
• You play a pivotal role in collaborating with cross-functional teams, product managers, designers, and engineers, leveraging their insights to guide decision-making and ensure that user research informs the development of products and services
• Effectively communicate user research findings and their strategic implications to leadership by leveraging in-depth user research and data-driven insights to inform strategic decisions and make informed “bets” that align with the company’s long-term vision
• You are adept at establishing scalable research methods and frameworks that can be applied across multiple teams and projects

How You Will Make An Impact

• Data-Driven Advocacy: Be a fervent advocate for a data-driven approach to enhance customer experience. Utilize both qualitative and quantitative research methods to gain insights into our customers’ needs
• Strategic Influence: Play a pivotal role in shaping the user experience, influencing our business strategy, and contributing to the overall success of the company
• Empathy Champion: Promote empathy for our users within the organization. Employ research methods to develop deep insights into our users’ priorities, effectively represent their perspectives, and ensure our collaborators comprehend their needs
• Enhancing the Parental Journey: Support the growing number of new parents who rely on Babylist by improving their experience in preparing for their baby. This includes enhancing our existing registry, content, health, and eCommerce offerings

Why You Will Love Working At Babylist

• We invest in the infrastructure you’ll need to be supported and successful: tools, opportunities to connect with colleagues, and a stipend to help you set up your office
• We build products that have a positive impact on millions of people’s lives
• We work at a sustainable pace which means work/life balance is a real thing here
• We believe technology and data can solve hard problems
• We believe in exceptional management
• We are an antiracist organization and doing the work to support differences of all kinds
• We offer competitive pay and meaningful opportunities for career advancement
• We have great benefits like company paid medical, dental, and vision, a generous paid parental leave policy, and 401k with company match
• We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planning

Babylist takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location.

The estimated pay range for this role is $150,230.00- $225,137.00