At Scribd, UGC (user-generated content) isn’t just an acronym—it’s a cornerstone linking Scribd and SlideShare together. Since their inception in the mid-2000s, both platforms have served as hubs for over 200mm monthly visitors to share and read UGC content ranging from cutting edge research from university professors to the latest workplace best practices from everyday professionals.
We’re looking for an experienced designer to help us elevate the experience for our community of UGC creators and readers, setting new industry standards with a product thatour customers love and competitors will strive to match. 
Step into a critical role that amplifies the impact of our creators, widening their reach and enriching their success, while also crafting engaging reading journeys that spark curiosity, build community, and inspire personal development.
Your vision and strategy, grounded in deep user understanding, will chart the course for future innovation. With a hands-on approach to design, from interaction wireframes to polished visuals and prototypes, you’ll be at the helm of continuous evolution and impactful change. In our mission to inspire the world through stories and knowledge, your role is paramount.
We’re a team that values experimentation, meticulous craftsmanship, transparency, and above all, our awesome teams of talented people. Come build something that matters — where your work will have a big, positive impact.
What We’re Looking For
• An experienced designer to lead key initiatives and partner with product, engineering, research, and analytics to define strategy and direction.
• Someone who loves crafting beautifully designed solutions based on insights from real people, and inspires the organization with a clear strategic vision to show others what’s possible.
• A designer with an entrepreneurial spirit who’s enthusiastic about iterative improvements toward an innovative future vision.
• Someone with a mastery of empathy and user experience intuition, strong leadership and strategic partnership, as well as a passion for visual polish.
What You’ll Do
• Partner with product, data analytics, user research, QA, engineering, and customer support to identify requirements, use cases, user problems and opportunities.
• Lead design projects from user problem, research, and concept exploration through usability testing, UX and visual design, and advocacy through development.
• Use data collected from research, user testing and market evaluation to create truly user-centric designs.
• Pair with our research department to plan and conduct user research, and test prototypes to understand user needs and emotions and the resonance of our product — synthesizing the results to inspire empathy, and bring clarity to the broader team.
• Visualize and communicate complex design solutions across use cases by creating process flows, wireframes, motion studies, prototypes, and high fidelity mock-ups.
• Develop and maintain detailed design documentation for short-term tactical projects and long-term vision work.
• Work closely with engineers, stakeholders, and partners to ensure that the user experience is polished and as intended.
• Use a variety of metrics to evaluate and continuously improve the user experience.
• Regularly present your designs and ideas to leadership.
Who You Are
• You have 8+ years of experience as a product designer on B2C products, with demonstrable proficiency leading product strategy from early stage ideation through high fidelity design to product ship.
• You are comfortable working closely with product managers, engineers, researchers, and data scientists. You can synthesize and incorporate their points of view in your work.
• You are someone who is excited by the challenges of reimagining an existing product, working with a team to forge an unknown path, and being the primary advocate for the user across an entire product experience.
• You’re a strong communicator who has the ability to explain complex ideas clearly and persuasively, and present your work in a way that energizes and creates shared ownership for both leaders and peers. You also have the skills to mentor those around you to deliver high quality work.
• You are fluent in UX, visual and interactive design best practices and have a strong knowledge of usability fundamentals and methodologies.
• You are a talented designer with an impressive design portfolio that you can share with us. Applications without a portfolio are unlikely to be considered.
• You work well with ambiguity and get excited about complex problems.
• You are people-focused and passionate about designing experiences that have a positive impact.
• You are proficient in Figma (our primary tool) or Sketch and prototyping tools of your choosing.
At Scribd, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. San Francisco is our highest geographic market in the United States. In the state of California, the reasonably expected salary range is between $128,000 [minimum salary in our lowest geographic market within California] to $207,250 [maximum salary in our highest geographic market within California].
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