Sr. Label Relations Manager

THE ROLE:

This role is at the heart of managing our relationships and business with distributed sample labels. It represents a new tone we want to set in the industry as we reintroduce how we partner with the community at large.

WHAT YOU’LL DO:

• Develop and execute a strategy for maintaining and growing Splice’s relationships with over 60 distributed labels, including best practices for managing relationships and evaluating new providers
• Manage an internal team
• Manage and negotiate contracts
• Conduct and report on bi-annual label NPS surveys
• Regularly meet w/ high priority labels
• Create improvements for external partners and advocate for their success internally

JOB REQUIREMENTS:

• You’re a credible, self-aware, action-oriented manager
• Ability to be a Splice representative at all times: maintaining composure, a customer service mentality and creator advocacy
• You have experience working with independent businesses and artists
• You’re able to walk ambiguous lines gracefully, and work within business constraints
• Ability to find creative solutions that foster good relationships
• Ability to mitigate and manage conflict and tough conversations
• Capable of effectively communicating relevant information to leadership at the appropriate level of granularity

NICE TO HAVES:

• Prior knowledge of or experience within the creator economy
• Experience working collaboratively with Product, Legal, Financial and Marketing functions
• Experience working at a high-growth tech company

The national pay range for this role is $102,500 – $127,500. Individual compensation will be commensurate with the candidate’s experience.