Sr. Business Systems Analyst

The team focuses on NSI offer enablement, implementing system changes to introduce new products to direct, channel, and online markets. We work with product managers, operations, including sales, channel, finance, billing, and pricing teams across Zoom.

Responsibilities

• Building cross-functional relationships as SME and advisor on new product sales and GTM processes, including Lead to Cash, Subscription Billing, and User Licensing.
• Leading Product Launch partnerships to uncover needs and gather system change requirements with PMs, Sales Ops, Enablement, Finance, and FP&A.
• Gathering and translate cross-functional business requirements into functional designs, user stories, and process flows.
• Designing and deliver end-to-end solutions across CPQ, Billing, Provisioning, AR, and Subscription systems.
• Defining and manage integration flows across Salesforce, Zuora, Oracle ERP and related platforms.
• Leading testing lifecycle including UAT planning, issue triage, and stakeholder sign-off to ensure high-quality releases.
• Collaborating with our Engineering technology teams to define functional requirements, process flow diagrams and actionable tasks in an agile environment.

Salary Range or On Target Earnings:

Minimum:

$124 000,00

Maximum:

$271 200,00