We are seeking a dynamic, analytical, process, detail-oriented Sr Business Analyst who can partner effectively and closely with our leadership team in GTM Operations and across GTM organization. Someone comfortable with ambiguity to manage and drive cross functional projects independently, and thrive in the absence of process/oversight.
This role will require leveraging SQL to source and mine data and using Big Data and CRM tools such as Looker, Presto, and Salesforce so that the role can analyze trends, metrics, identify areas to improve operational efficiency and pipeline conversion and guide leadership to make informed decisions backed by data and facts.


    • Use internal and external data (e.g. opportunity pipeline, product strategy, virtual visits, trends) to derive insights that will drive strategic business decisions
    • Build prototypes of analytical tools to help scale the procurement of insights
    • Drive operational excellence that supports cross functional partners, and ensure the smooth running of weekly, monthly and quarterly business rhythms
    • Develop compelling analyses to execute data-informed initiatives that helps improve our sales and client success channels, increase win rate, and improve operational efficiency at scale
    • Focus on process and continuous improvement of core metrics through automation and process enhancement
    • Act as a thought leader for data-informed initiatives and guide the team’s direction overall
    • Conduct in-depth investigations leveraging large and complex data sets
    • Partner with Data Science, Data Engineering, Product, Sales, and Client Success to solve problems at scale
    • Inform, influence, and execute new strategies and tactics using analysis and impact metrics to support your positions
    • Build/maintain reports, dashboards, and metrics that equips the GTM Organization to scale successfully


    • BA/BS in an analytical field (e.g. Computer Science, Engineering, Mathematics, Business or a related field)
    • 8+ years of work experience in Business Analytics, Sales Analytics, Sales Finance, Sales Operations, and/or Strategy consulting, or 6+ years experience with MBA/Master’s degree
    • Demonstrated problem-solving experience with experience providing actionable business insights and recommendations data and fact-based
    • Demonstrated experience in storytelling with data
    • Experience working collaboratively with cross-functional stakeholders and partners
    • 5+ years of SQL experience (creating and updating queries)
    • 5+ years experience of initiating and driving projects to completion
    • Experience with data visualization tools such as Looker, Tableau or packages in R/Python
    • Experience with reporting systems and data pipeline architecture
    • Communication experience in clearly articulating issues to both technical and non-technical audiences

Preferred Qualifications:

    • Graduate degree in an analytical field
    • Experience with Sales Operations, Data Science, or GTM Operations
    • Experience with Salesforce and Looker
    • Experience extracting data from large/complex databases

Physical/Cognitive Requirements:

    • Prompt and regular attendance at assigned work location.
    • Ability to work shifts of at least 8 hours, 5 days per week.
    • Ability to thrive in a fast-paced, high-intensity work environment.
    • Ability to remain seated in a stationary position for prolonged periods.
    • Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
    • No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
    • Ability to interact with leadership, employees, and members in an appropriate manner.
The United States new hire base salary target ranges for this full-time position are:
Zone A: $128,100 – $190,500 + equity + benefits
Zone B: $106,700 – $158,750 + equity + benefits
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