We are looking for a customer-centric Solutions Architect to promote the use of Aiven’s managed open source services. An ideal candidate will be passionate about open-source technology and genuinely want to help customers in a pre-sales and post-sales capacity.

Suitable candidates must have proven experience in the following areas that will be required in their day-to-day job: Apache Kafka, Apache Cassandra, PostgreSQL, MySQL, Elasticsearch, Redis, InfluxDB and Grafana.

The position is full-time and permanent and can be located either remotely in the US or Canada or in one of our offices in Toronto or Boston.

What You’ll Do:

  • Help customers succeed, building successful relationships from pre-sales stage to roll out and beyond
  • Conduct successful proof of concepts and solve the customers’ problems in getting up and running
  • Actively contribute to customer stability, enablement, and growth
  • Be an active contributor during the sales process as well as to our existing customers
  • Be an ambassador for Aiven by various means such as writing technical blogs, conducting webinars, sponsor meetups, or technical talks at conferences
  • Travel up to 10% of the time

What We’re Looking For:

  • Experience working in technology/software sales, pre-sales or consulting
  • Fluency in one or more programming languages such as Java, Python, Go or Ruby
  • Ability to understand customers’ technical requirements on an architectural level and propose solutions using Aiven’s services
  • Experience implementing proof of concepts as needed, to work with Aiven services in order to address business requirements
  • Knowledgeable of public clouds (AWS, Google or Azure) and in the areas of compute, storage – block and object, networking, and security groups
  • Linux operating system; demonstrable experience using various Linux utilities and tools (installation, securing system, storage, etc.) and a good grasp of networking basics like DNS
  • A fairly deep conceptual and hands-on understanding of Kafka and at least one of Cassandra or Opensearch (Elasticsearch)
  • Demonstrable use of a relational databases preferably PostgreSQL and/or MySQL (migration experience from Oracle to PostgreSQL is an asset)
  • Act as a subject matter expert on Aiven service offerings
  • Attention to detail and good problem solving and project management skills
  • Strong verbal and written communication skills, ability to work well with cross-functional teams

The following are nice to have:

  • Customer relationship management
  • Any migration experience from Oracle to PostgreSQL will be considered an asset!

Don’t worry if your experience doesn’t line up perfectly – we still encourage you to apply! We believe in investing in our crabs’ professional growth.

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